ハイアット プレイス ローアネイク エアポート / バレー ビュー モール(Hyatt Place Roa Arpt Valley View Mall)

酒店房間設施破舊，面盆都裂了一條縫，房間佈局很奇怪，洗面盆竟然佈置在房間裏，衞生間倒挺大，但衹有淋浴和馬桶。因為衹是一個路過歇腳的地方，也沒過多注意其他的。倒是旁邊有一個叫紅樓的中餐館，是自助餐$15/人挺便宜，很多老美在裏面吃，菜品還不錯。

We have spent several holiday stays at this hotel. The staff are always kind and knowledgeable. Presently, renovations are taking place, so there was a bit of untidiness and noise, but otherwise, a great stay as always.

It was okay. The rooms were nice and big. The outside of building was scary. No outdoor lights on and a lot of mud and bushes around building. The front entrance was worn down and did not even look like a Hyatt Place that I have stayed at before. There was nothing made in the bakery area or in the bar space. Looked like it was closed up and like we were walking into a time zone.

The worst experience I’ve ever had at a Hyatt. Trash/crumbs on the floors. We even found toenail clippings on floor between beds. Very grimy. Def not what I’ve grown accustom to when staying at a Hyatt

I was not aware when booking, that this location was in the middle of a renovation. In an otherwise quiet spot in Roanoke, the construction lift backup beeping sounds outside the front of the building, worked late into the evening. Indoors, the contractor's started early in the morning. Hyatt should have adjusted cost of the stay accordingly for the inconvenience.

They had loud construction till 8 pm and kept giving rooms right by the construction area of the building. Room was dark, no lights by the bed and power plugs did not work

The property and the rooms are nice. Didn’t realize this property was under remodel so a lot of things were just weird. Upon getting off on floor 5 the hallway smelled of paint the whole stay. The rooms were very nicely decorated, clean and spacious. However, the windows were covered with plastic so you couldn’t see out. The light switches were placed on backwards so to turn on the light you press it down and not up. There no space in the shower to place your items that you need to take a shower. What was in there was tiny and my items kept falling. The towel rack for clean towels is in the shower so that was weird as well. Overall, the place is nice . I feel once the construction is completed this place would have gotten a 10/10 for me.

Construction going on everywhere. Carpets stained. Poor quality A/C. Door locks glitched and didn't work a bunch of times.

This property is currently going through a renovation so there was many changes going on. Once the renovation is done this property will be so much better and looking forward to staying here again. The room was very clean and staff was very friendly.