ダブルツリー バイ ヒルトン ウィリアムズバーグ(DoubleTree by Hilton Williamsburg)

We were only one of a few families staying here during February break. The hotel is huge! We used the indoor pool, gym and on-site breakfast. We were asked to move rooms after the first night, but the staff was accommodating. Super close to Busch Gardens too!

We loved staying at the double tree minus the fact that our shower curtain was torn and janky. I would expect more from a doubletree.

We were awoken at 3:45am by loud music and it lasted another 45 minutes. We were on the second floor and that should not happen.

The room was fine. When I tried to add a night to our reservation, the front desk person refused to help me and told me to do it online. The onsite restaurant wasn't open, which was frustrating and inconvenient. Overall, it was a disappointing experience in terms of service and amenities.

The property is large with some great amenities like multiple restaurants, great bar with amazing list of local brews, indoor/outdoor heated pool, and spacious rooms. The staff was wonderful and the food from the restaurants was delicious. Would stay again for business or vacation.

The front staff was wonderful. We arrived at our room and found out our refrigerator didn’t worked. Tried to call the front desk but the phone didnt work. The refrigerator was replaced. Woke up to get item out of the fridge and everything was frozen. The room was dark with limited lights to brighten the dark areas.

Above my floor the company was remodeling the room with huge banging noise.

Stayed for 4 nights in a suite. The furniture had stains and the comforter was dirty. We requested maid service one morning right before heading out for a few hours. They hadn’t come by the time we got back and showed up later when we were in the room. They were so irritated when we asked if they could come back, I called the front desk and canceled the request because I didn’t want a disgruntled person coming in our room. On the other hand, the pool was great for our 4 year old, the gym was nice, and the rates were decent.

So outdated property. Bar & Restaurant closed so early along with neighborhood fast food places.