デイズ イン バイ ウィンダム ロック フォールズ(Days Inn by Wyndham Rock Falls)

Staff is Great and really nice, they are remodeling the front counter area so a little messy. Room very clean!

Pool water was cold. And the next day there was construction inside. Which blocked the hallway to get to main area of hotel. Had to go outside in a blizzard to walk to front entrance. Also restaurant was under staffed and didn’t serve all the food off menu.

Hallway carpets, stained and dirty, bathroom needs remodeled. The towel rack needs replaced because of rust as was shower fixture. Sink needs replaced. Room and hallway needs freshened up. Smells bad.

The hotel was clean and the people were friendly. The beds were very comfortable. My (adult) kids and I all slept very well. Our only real complaint was housekeeping banging on the door by 8:15 on a Saturday morning when check out wasn't until 11.

Bed was very comfortable. Hot breakfast was good with a moderate variety of hot and cold food. Service was excellent. A minor issue with the bathroom exhaust fan.

The hotel is very dated. Needs many updates. Hotel personnel were very friendly and accommodating.

My reservation didn't show up for hours. Owner tried to convince me to pay twice, bot ******* and him since my original reservation took houra to show up on his slow computer. Wasted my ******* credit also fue to that glitches. He was really nice but not happy about overpayment on that ok room. In a pinch its good, so there's that.

Terrible customer service. I booked a pool side room when i arrived to the property i got a standard room that was not pool side. Three front desk did not want to do anything about this issue. My room had mold on the ceiling and the property was not maintained well. Very disappointed

The pool looks clean and inviting. The room was not vacuumed well with food pieces under up next to the bed platform and an opened and used bottle of lotion left by the sink. There were no cups I then bathroom. There were several people just hanging around the front of the hotel for several hours on their cell phones. The sheets were clean.