フェアフィールド イン & スイーツ バイ マリオット ロッキー マウント(Fairfield Inn & Suites Rocky Mount)

A/C is too noisy, can’t turn off. Trouble to fall asleep

객실이 넓고 시설이 깨끗해서 머무는 동안 만족스러웠습니다. 위치는 외곽이었지만 차량으로 이동해서 크게 상관없었습니다.

We come around 6 pm and instead of welcome the desk person let us know one elevator is not working, consequently each time we need it to use took a lot of time. No coffee in the lobby. The room was Ok, but very cold service, felt not welcomed.

The main reason we chose this place is that the website says they have a heated pool. That is false. They have an indoor pool, but neither the room or the pool is heated. We had two very disappointed kids. Also, false advertising. Our upstairs neighbors were very loud. Sounded like they were doing gymnastics until midnight. Clearly not much soundproofing between floors. Also, the doors were heavy and springloaded so they slammed loudly when opened. All night long doors were slamming up and down the hall. At least the beds were comfortable.

Unfortunately when we got to our room the phone does not work and one of the lights to the bed does not work so frustrating and they are not able to fix this evening

The overall stay was ok. None of the ice machines were working. The hand towel in the bathroom had tiny hairs on it when we got there. (I am hoping they were facial hairs). Pool is tiny and not heated. Breakfast doesn’t start until 7:00. Microwave and fridge were wired to turn off when you turned the light off, we thought that was very strange. One of our friends rooms lost power too. Overall ok. Would I stay again? No, I would look for other options. At $239 a night, I expected better!

The Front desk & cleaning staff was Great! Quick check in! The only complaint that I have is that the walls are VERY THIN so if your neighbor watches late night tv or etc expect to hear the whole ahow

If your home address is 60 miles or so away from this property, they require a $300 cash deposit. This is not disclosed on any website.

The Staff was very pleasant. The rooms were very clean. By far the best experience at a hotel i've ever had, and I've stay at a lot Hiltons And by far, they have the best employees