ホテルからの返信: Dear,Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not meet your expectations, and we appreciate your honesty.We would love to understand more about what went wrong so we can make improvements. If you could provide us with additional details, it would be extremely helpful.Your satisfaction is important to us, and we hope to have the chance to make things right.Best regards,Seline
ホテルからの返信: Hello Dear Thank you for your feedback! We're glad to hear that you had a nice stay with us.We appreciate your comments about the breakfast and will keep them in mind as we strive to enhance our offerings. We hope to welcome you back soon!Best regards,Seline