I will admit my stay started off rocky. About a week before my arrival I got an email asking if I needed transportation. I said yes, from the train station. I received a reply that said no need because they are 5 minutes from the train station. Great. Turns out their "sister" property is 5 minutes away and when I arrived it was a big mess for me to try to find transportation..finally waited over an hour for a taxi. The hotel literally could not care that this happened and never even replied to my email. NOW, on to the stay. The room was fairly large and had a small balcony. The bathroom was large but the shower was small but that is normal for Italy. The have an elevator. There is free continental breakfast that has assorted pastries, yogurt, bread, etc. It was a nice snack to get the day going without leaving hungry. The breakfast room was very nice. The staff at the hotel is very friendly. The AC in the room struggled to keep up and we had to make sure we kept it on all day because it would take too long to cool the room down. The hotel was ok with us doing this. One employee, Elena, was especially friendly and helpful. Her dining recommendations were spot on, with one of the restaurants she recommended having the best meal of our trip! The location of this hotel is fantastic! I cannot express to you how amazing this location is. Close to the bottom of the Spanish Steps, short walk to the Trevi fountain. Literally high end stores a few feet away. There is a Main Street a few steps away which was super convenient for taxis to pick us up. I will say for the price and location this hotel is a great choice.
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