ローム アート ホテルの口コミ・レビュー・評判

部屋全体的には比較的綺麗で、スペースも広く、立地もとても良いです。周辺の観光スポットに行くのにとても便利です。階下にはレストランやコンビニもたくさんあります。夜の行き来も怖くありません。唯一の欠点は、通りに面しているので夜が少しうるさいことです 初日はヘッドフォンをして寝たのですが、通りの音がとても気になりました。

絶好のロケーション、素晴らしいサービス、とても良い待遇。

エアコンは33℃しか固定できず調整もできず、室内温度も28℃で寝苦しいです。

素晴らしいホテル。中央に位置します。私たちは一晩滞在しましたが、それ以上は楽しめませんでした。到着するとすでに彼らは最高の方法で私たちを歓迎してくれました。ホテルの向かい側の建物にある客室です。古い建物ですが、超モダンなお部屋です。必ず戻ってきます このホテルに対する私の評価は 10 です

素晴らしいロケーションにある、良いホテル。

The room is clean but they overcharge me on the city tax and has yet to refund me.

Le ménage était fait tous les jours dans la chambre (lit, serviettes, sol etc.) donc rien à redire. Le personnel était également très accueillant et à l’écoute. L’hôtel est situé à 4min à pieds de la fontaine de Trevi, de la place d’Espagne et est situé à l’angle d’un boulevard commerçant (Zara, Sephora, Under Armour plusieurs magasins de luxe tels que Gucci, Prada, Balenciaga etc.). Le seul point négatif reste les commodités : l’immeuble étant assez ancien les chambres sont très mal insonorisés donc au moindre bruit on entend tout (tv de la chambre à côté, gens qui parlent au téléphone, enfants qui pleurent/crient).

Where do I start I had read some bad reviews especially about the part of the hotel in the building opposite reception. When we arrived we were told that our room was opposite so we were a little worried. As you go into the building it's not the most glamorous. We were taken up to the first floor in a lift that looked like it belonged in the 1920's. Then we went through a door and suddenly it was a different world. Very clean, modern and good air conditioning. It does turn out that the building is occupied by other businesses but that doesn't affect your stay and many hotels in Rome operate like this. You have to remember where you are. Rome us about 2700 years old. The building is about 170 years old. While walking up the stairs you will notice that the steps are bowed in the middle from years of wear. It depends what type of person you are. Whether you think it's not right that they are like that, or, like us, you think WOW, it's amazing how old this place is and embrace the charm. If you are the former, why go to Rome with all the ancient ruins? As for reception staff, we were welcomed by Sonia. She was so kind and helpful and really friendly. We wouldn't hesitate to stay at this hotel again Thank you for your hospitality

I wish I can give it half a point which will be too much even. Worst customer service and the guy at the reception named Raj is totally impolite, not only he is not willing to work but also moke people and show a very bad attitude. We have been to 5 cities in Italy and all the people where welcoming and friendly but one staff like Raj can ruine your whole experience. From another side the rooms are clean and location is close to some attractions which ok if you are fine with some noise and a lot of traffic.

Don't be fooled by this place. Not even close to a 4 star Hotel. Worst costumer service, they have no idea of what hospitality is and breakfast is not good at all. If you can find somewhere else to stay don't hesitate. I don’t recommend this place at all.

Terrible service. Not welcoming at all. The people in front desk are not willing to help and the treatment is awe full. Rooms are ok for a 2 star hotel. Nothing close to the 4 star rating they try to sell. The hotel is in a separate building, with alot of stairs and a very old elevator which makes it very complicated to move bags. The building is shared with private apartments a different types of business

We stayed 5 days & even though the location was great, the hotel was very poor in all creature comforts, no tissues, no kettle, no personality, difficult to have room serviced, didn’t replace soap etc breakfast average. We would give it 3/10 & that is for the location.

If you want to see everything, this is the place to stay, all attractions within walking distance, really central, lots of shops and restaurants too. We would also like to thank Olga who works on the hotel reception, we had our flights cancelled and we needed to stay another day, Olga ensured that we had the same room so we didn't need to check out, she was very quick to assist us with anything we needed, she even organised a taxi to the aiport for our new flight too, thank you Olga Robbie and Millie

Stayed here this week. The location is perfect, 5 minute walk in one direction to the Spanish Steps, 5 minutes the other way is the Trevi Fountain with lots of restaurants and bars. There are 2 supermarket type shops within 2 minutes if you needed supplies like water etc. Spagna and Barberini metro stations are also within minutes. Receptionists were lovely and very helpful, they will book you a taxi to the airport if needed. We stayed in the building across the road and stayed on the 1st floor. Very secure as you need your room key to get into the corridor where the rooms are. The room was large and had a view of the main road but this was a negative as there were 2 restaurants there and it was a very busy road. We barely slept as the noise was terrible. Bins were emptied at 1 in the morning, cars up and down, people shouting, all of which didn’t die down until early hours. We found the floor in the room to be dirty as our socks were always covered in dirt/dust and the shower seal wasn’t good and the shower could do with an upgrade. Hairdryer is pretty poor too. Despite this the air con worked great and had plenty of space to store clothes, the safe worked etc. Would stay here again purely for the location, hoping to be in a room away from the main road.