Ramada by Wyndham Rome/Verona

When I went to have a shower, the shampoo bottles were half full which means the maid didn’t replenish them. Also there was no Kleenex in the bathroom. The maid also didn’t clean our room when we left, we came back to our garbage still full and no clean sheets/towels. There was very little staff and they were hard to find so it was difficult to speak to someone to resolve these issues.

Was not happy with the front desk. I have been staying here for weeks during the week due to my job. I was booking my stays thru *******. This time the ******* site was down. So when I called the front desk they gave me a rate which wasn't as good as *******'s. However, when I arrived to check in the rate was incredibly higher yet. When I asked to speak with a manager I was told that there wasn't anyone on duty that could help me at that time. I would not come back and stay here however I needed too due to my job. Hopefully this stay is better then the last.

This property was very dirty. Rooms had mold in the bathroom. Sheets on the bed were dirty with whatlooked like blood stains and the chair was dirty and fabric coming off.

Very unsafe property. I was afraid to get out of my car. There were rodent traps all around the building, and some people going through a dumpster. No communication from front desk or management even though I left multiple messages. I left and went to a different hotel.

I had a hard time going around, many corridors and doors. Was expecting a different kind a building like other Ramada hotels, cleaning needs improvement

Filthy hotel, bugs everywhere. The floor was sticky, the entire bathroom was not cleaned. It looked like no one has EVER cleaned this place. The only good part of this hotel was the Denny's attached to it. Bad part of town.

The nicest thing I can say is that the bed was comfortable. The common areas of this hotel were filthy. When we awoke in the morning, there was no hot water for showers or washing up. There was no one answering calls and no one at the front desk to address my concerns.

The rooms were clean and beds comfortable but the outside areas were rundown and people were smoking in outside areas.

The staff was very courteous and welcoming. Room was in good condition. I had a problem with the coffee pot and they replaced it with no hassle. Would stay there again.