ファイブ ルームズ ローマに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Roddle, thank you so much for your wonderful review and for choosing to stay with us! We’re delighted to hear that you and your wife enjoyed your time at our guesthouse and that the location was exactly what you were looking for. Being just a short walk from both the Colosseum and the Trevi Fountain is indeed something that makes our place quite special. We always hope our guests can experience the magic of Rome’s historic heart while still feeling comfortable and at home with us. Your kind words mean a lot to our team and encourage us to keep welcoming our guests with warmth, familiarity, and a smile. We truly hope to see you again on your next trip to Rome! Warm regards, The Five Rooms Rome Guesthouse Team

ホテルからの返信: Dear Georgie, thank you so much for your kind words and for sharing your experience! We’re truly happy that you enjoyed your short stay with us at the end of your cruise. It’s wonderful to know that our central location allowed you to make the most of your day in Rome, and that you appreciated the early check-in, the comfort of the room, and those little details like the lift and the high ceilings that make our guesthouse unique. We’re also glad you found our directions clear and had no trouble reaching us — being a “hidden gem” in the heart of Rome means we love helping our guests feel at home right from the start. Your feedback motivates us to keep offering an authentic, warm, and convenient stay. We would be delighted to welcome you back anytime! Warm regards, The Five Rooms Rome Guesthouse Team

ホテルからの返信: Dear Merr, we are always very grateful to our guests when they are available to give their opinion on their recent stay. This allows us to understand which aspects of our work are satisfactory and which need to be improved. First of all, we thank you for having particularly appreciated the unique position in which our Guesthouse is located: a position exactly in the center of ancient Rome, which allows you to reach on foot, simply by walking, unique places in the world, such as the Colosseum, the Imperial Forums, Piazza Venezia, the Trevi Fountain, the Pantheon, giving you the feeling of being at home, but in the midst of beauties from thousands of years ago. Regarding some aspects of your review, we had some difficulty understanding them. In particular, we find it difficult to understand your cry of alarm for those who intend to book at Five Rooms Rome: on online booking sites the address of our facility is very well highlighted; on our website it is equally clear which Five Rooms Rome Guesthouse is and where it is located, as well as which Veneto Prestige Apartment is and where it is located, and also Rome La Sapienza Apartment, and where it is located. As anyone who wishes to do so can easily check, on our site each structure is described very precisely (it is impossible to confuse a Guesthouse with an apartment) and each location is very well highlighted. We understand that in the rush to make a reservation at the same time as you are taking a multi-hour flight you can also get confused, but - we repeat - it is really very difficult. We can assure you that contrary to what you say, in the 10 years of operation of our facility, this is the first time ever that a guest claims to have been confused about the location and type of facility booked. We must then correct an inaccurate statement too: when a reservation is made, we send all our guests a confirmation email in which we provide the exact address of the booked structure (Guesthouse or Apartment) and provide a series of extremely detailed indications on the route to be taken by bus, taxi or even on foot, if someone prefer. In your case, you booked Rome La Sapienza Apartment and not Five Rooms Rome Guesthouse, two very different structures in terms of type, as well as name: we must then point out that Rome La Sapienza Apartment is not located 20 minutes outside of Rome, but is located in the San Lorenzo district, the university area of ​​Rome, 20 minutes from Five Rooms Rome Guesthouse (which is located in the exact center of ancient Rome), but always in the heart of the city, to the point that it can be reached in just a little more 10 minutes - on foot - from Rome Termini Station. When you arrived with your family at the reception of Five Rooms Rome Guesthouse, we tried to help you and having a room available in the Guesthouse we wanted to avoid you having to move to the Rome La Sapienza Apartment, even if this would have meant for us leaving the apartment empty without being able to rent

ホテルからの返信: Querido Héctor, ¡mil gracias por tu comentario tan amable! Nos alegra muchísimo saber que disfrutaste de tu estancia, del trato cercano de nuestro equipo y de la excelente relación calidad-precio. Creemos que nuestra Guesthouse tiene algo muy especial: estar a solo unos pasos del Coliseo, de los Foros Imperiales y de la Fontana de Trevi, en pleno corazón de la antigua Roma, y al mismo tiempo ofrecer un ambiente acogedor y familiar, donde uno puede sentirse como en casa. Tus palabras nos motivan a seguir cuidando cada detalle para que nuestros huéspedes vivan una experiencia auténtica, sin formalismos pero siempre con una sonrisa. Será un placer recibirte de nuevo en tu próxima visita a Roma. Un cordial saludo de todo el equipo de Five Rooms Rome Guesthouse

ホテルからの返信: Querida Noemí, ¡muchísimas gracias por tus palabras tan bonitas! Nos llena de alegría saber que tu viaje romántico en Roma fue tan especial y que en nuestra casa te sentiste como en la tuya. Cuidamos con cariño cada detalle —desde la limpieza y la comodidad de las camas hasta los pequeños servicios extra como el transfer— porque queremos que cada huésped viva Roma con tranquilidad y una sonrisa. Será un placer enorme volver a recibirte cuando quieras… aquí siempre tendrás tu hogar en el corazón de la ciudad eterna. Un abrazo de todo el equipo de Five Rooms Rome Guesthouse