We arrived at 6:30 pm for check in and the door was closed. Beware ! There is no office opened. Only until 4:00 pm and then they leave. We had to contact the manager by whatsapp and wait until he responded. We were so tired! We finally were given instructions on how to get in, to find a room that was soooo small, the shower was unbelievable, tiny , you struggle to get in and get out. Worst night ever, The Air Conditioning did not work. Next morning we told the manager and he said he was going to call a technician to what we said… no way! We need a new room. He finally agreed and the room was a little bit bigger with AC working great. There is a bar-restaurant below and you can hear noise through 3:00 am. Their windows are not sound proof like they post on the information. We will never ever go back to this Hotel. The only thing that is good about it is the location which is the Historic center of Rome.
自動翻訳