TERRIBLE STAY!! I attempted to discuss these issues with the 2 male evening desk attendants and was told that the hotel was very full and nothing could be done!! I was initially given the wrong room and had to change; new room did not have bedding for sofa bed as well as empty shower amenities; plugged in hair dryer and fuse blew- no lights or electricity; bugs flying out of sink drains; AC could not keep room cool when set at lowest temp; we drove around the hotel lot- not a single spot available- asked attendant and was told they were full and to drive over to the La Quinta back lot-only spot available was on a back gravel area covered in trash, next to a boarded up vacant building with no lights or security cameras and walked back in the dark w/ 2 kids. Very unsafe. I asked if that is what the $40 private parking fee was….replied yes, we are full and was turned away by hotel desk; discussed with Hyatt customer service and was assured the hotel manager would contact me which never happened. $40 parking fee is a complete rip off as the spots are occupied by park and fly customers- NOT families staying at the hotel.
翻訳
ゲスト
キングルーム
宿泊: 2024年8月
家族旅行
1件の口コミ
3.7/5
投稿: 2024年8月18日
Hotel was good. Loved the shuttle from the airport. Before booking I called and asked if they had cribs available and they said yes. I booked the hotel well in advance, few weeks out. I asked to make sure I get one for our 15 month old. While booking the hotel I also requested a crib but when we arrived, after traveling for 18 hours, we were told no cribs were available. Very disappointed by that. Everything else was great.
翻訳
ゲスト
ゲストルーム(キング)(ソファベッド付)(高層階)
宿泊: 2024年6月
友人との旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年6月8日
The best place to stay if you’re attending a concert at the Allstate Arena. It’s just a short walk away from the venue and has a lot of stores close by.
翻訳
pramayani
キングルーム
宿泊: 2024年7月
カップル・夫婦での旅行
28件の口コミ
4.7/5
素晴らしい
投稿: 2024年7月18日
It was a great stay, nearby the airport, and free shuttle :)
翻訳
ゲスト
キングルーム
宿泊: 2024年4月
一人旅
1件の口コミ
4.0/5
とても良い
投稿: 2024年6月27日
Good Location nearby Airport
翻訳
Kanitta (Ming) Klakacheewit
2クイーンルーム
宿泊: 2024年9月
一人旅
9件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年10月2日
GOOOOOOOD
翻訳
ゲスト
キングルーム
宿泊: 2023年3月
出張・ビジネス
3件の口コミ
4.0/5
とても良い
投稿: 2023年4月28日
Amazing staff and nice location (clearly). Terrible food, though.