TownePlace Suites Roswell

Clean and comfy. Just passing through but would stay there again.

The accommodations were fantastic! We were asked if we were members in the BonVoy program, no we weren’t. Program was explained and I quickly enrol. Enjoyed a mini apartment feeling, having a full refrigerator w/freezer. Enjoyed eating out for dinner and having the ability to reheat our leftovers. The bed was comfortable. We will look for TownePlace Suites for our future stays.

We had booked a handicapped assessable suite with a roll-in shower. When we called the front desk to tell them the refrigerator was non-operational, the clerk, in a rude tone told us the hotel was fully booked, they did not have a spare to bring up and we could not get a discount because we had booked though a 3rd party (we had not asked for a discount She added that little gem on her own) It was not a handicapped accessible room, as booked. No roll-in shower, for example, or higher toilet. The drawers on the dresser were broken and would not close, They protruded into the room, creating a tripping hazard. We had to wedge them shut with a paper wedge. Some hooks on the back of the bathroom door would have been nice. This was a huge disappointment, not up to Marriott standards.

The staff was friendly and polite. Was willing to help with my questions and special requests. The location was in a nice location and easy to get to. Plenty of parking. Breakfast was good. I would stay here again given the opportunity.

Well-maintained hotel. Very clean and pretty! Beds are soft, bathrooms are nice, plenty of amenities. : )

Clean, modern, centrally located, kitchens in rooms which were more like apartments than hotel rooms.

This was our first year we had to spend thanksgiving in a hotel since my son was attending a school there. The staff made it seem like we were home. We used the bbq for the turkey and the staff gave us utensils to help cook the food. They were friendly every time we came in and left out. Very clean property and very pet friendly. No issues. Will use them again as they made a lasting impression on my little family.

It is ok. Several parking lot lights are out and need to be fixed. Rooms are clean and feel safe. Lots of noisy music for several hours in early evening.

Great hotel, friendly staf, very clean. This is a wonderful place to stay.