The staff was very friendly. The food was good. Overall it was a good stay. The room service could have been better interms of items needed in the rooms. Towels were limited. No toothpaste and toothbrushes, slippers, combs or brushes could have been provided.
翻訳
ThomasVenessa
スーペリアジュニアスイート(禁煙)
宿泊: 2023年11月
家族旅行
1件の口コミ
4.0/5
とても良い
投稿: 2023年11月18日
The facility was ok but I ate something and had a stomach bug, called the front desk to have something sent to me for it and noone even called to check up on me regarding it.
翻訳
Celia
スーペリアジュニアスイート(禁煙)
宿泊: 2023年8月
家族旅行
1件の口コミ
4.7/5
素晴らしい
投稿: 2023年8月20日
We ( my family and I) had a unforgettable and enjoyable time at Bahía Príncipe. We were treated royally from check in with Mr. Lynch, Mr. Morris and Ms. Whylie and again with Latoya and Shanicia in the Orquídea dining room. Additionally too Sashalee who cleaned our room did a great job. We loved the food and the entertainment. We will recommend this hotel to our friends and family. Thank you!!
翻訳
ゲスト
スーペリアジュニアスイート(禁煙)
宿泊: 2022年8月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年8月30日
Experience was definitely a memorable one. Food was good as dinner on Sunday afternoons. Service was on point, shout out to #Abigail and #Richard. Will definitely be visiting once per year.
翻訳
Asia Roberts
宿泊: 2022年3月
家族旅行
1件の口コミ
2.5/5
投稿: 2022年4月12日
My first time here very disappointed.
1. My mom is a elderly we waited 11/2 hour on a cart to take us from spice restaurant to the lobby.
2. The staff at spice restaurant was disrespectful and rude. Went for breakfast twice and experience similar behavior. I am glad we have all kind of people coming to our country but when I see preferential treatment I know this is not a place to spend my money. Colorism is still a big factor in this hotel..the blacks were treated less than the whites..I personally experienced that at the restaurant spice with one young man went as far as to say $2 tip is nothing and was determined to leave it on the table. I sat for 1/2 hour waiting for my plate to remove and get some water refilled yet white were being danced around and refill even when not needed..several blacks that sat in the same area commented on it.
THE WORST IS WHEN WE WERE LATE for BREAKFAST AND THE KITCHEN STAFF REFUSED TO GIVE US THE SPOON TO GET SOME BREAKFAST EVEN MY ELDERLY MOM (92). THEY DID NOT WANT TO GET THE BREAKFAST...I DID NOT GET THE NAMES BECAUSE THEY TURNED THEIR BACK TO US SO WE COULD NOT GET THEIR NAMES..ONE GUY WHO BLEACHES HIS FACE STOOD OUT WHEN HE TOLD ME THERE WAS NO SPOON...
3. When I was leaving the restaurant none of the young men even offer to help with my mom but 3 white men saw I needed help to put her in the cart.
I don't want to bunch all the bad apples with the good people
Vanessa at the front was excellent,
A young man by the name Juan again excellent service he work in quedera buffet
Shanique she saw us by the pool and came over to just with my mom recognizing an elderly awesome job.
Phillip black he drives the cart..great job!
Yaneish Croney great job!
The experience that top this was when I went to the buffet and Rodrick Succi told me I was not able to pick up the food and have it delivered to my room for my mom to eat. I walk away and left the food and had a taxi bought me food..
Extremely upset.
翻訳
Tyeshia
スーペリアジュニアスイート(禁煙)
宿泊: 2022年9月
カップル・夫婦での旅行
1件の口コミ
4.7/5
素晴らしい
投稿: 2022年9月23日
Great customer service! Staff was very welcoming. The play area was not working and I was really looking forward to enjoy. It rained so I did not get to enjoy the two days full but I would go there again! Thank you for helping me to book this trip for my birthday. It was amazing and memorable!
翻訳
Shanshadz
宿泊: 2022年2月
カップル・夫婦での旅行
1件の口コミ
4.0/5
とても良い
投稿: 2022年3月7日
Hotel was fine, food was good. Needs a little more friendly ambiance though , workers weren’t really as friendly as they should have been