ヨーロッパ-パーク エアレブニス-リゾート, ホテル ベル ロック

My family and I stayed in The Bell Rock hotel recently and we thought it was a great hotel! It's a brilliant choice especially if you're going to Europa Park, that's near by. In the room there were two boat shaped bunk beds and a double bed. The hotel even left little Europa Park themed sweets each day. The pool was really nice and it had an indoor area leading out into the main pool area. We all loved the breakfast buffet with all it's lovely options. The room we ate in was decorated like a ship and it had a kids play area. The food was one of my favourite parts! We all had a great time at this hotel! Highly recommend! ⭐

Where is the shortcut to Europa park? Confusing that we got no info on how to get to the park

Very nice hotel at walking distance from Europa-park. Rooms are nice and clean. Staff is 'German' friendly (that means they are polite but rules are rules). You can expect to be served in German or French, don't count on everyone to speak English. The buffet (breakfast and dinner) is excelent and plenty of choice. I did mis a coffey maker in the room.

Below any expectations!! And Hot AC

We travelled as a family for my daughter's 21st birthday. We booked a presidential suite to treat us all. Wow! What a surprise when we got there. Beautiful room. Very large veranda with seating area. Complimentary mini bar that was refreshed every day with beer, coke, water, apple, orange etc.. very comfy beds in two bedrooms. Living area with sofa and chairs. Bluetooth speaker. I was a little too comfy😊 didn't want to go home. Room 6253 Wyndham suite. Absolutely fabulous.

I have absolutely no idea why this American-themed hotel is in Europa-Park, but I liked the hotel overall. The decorations had lots of loving details, the rooms were spacious, and the staff was friendly amd helpful. The breakfast was delicious, and crowds of people were handled efficiently. I have to say, though, the bathrooms were an odd choice. You can see the shower through a glass door... from the bedroom. You can close the blinds, but even then the shower was not completely hidden. Great for couples, I guess, but awkward for friends.

as always. magical

Just arrived at the hotel. Booked it 4 months ago and asked for a high floor and quiet room. Even upgraded to a deluxe room to make sure everything is okay. Got a room on the 1st floor facing the parking lot. No curtains. Hotel staff says hotel is fully booked. I even suggested to add money for an upgrade - nothing. I called the hotel twice before to make sure we get a high floor and quiet room. Terrible. Vacation ruined.

The room was nice, although visibly aging. No mini fridge, no safe deposit box, and bad lighting. The main problem was the staff, who clearly doesn’t seem to be trained for 4 stars hotels. They just weren’t nice. No greetings or smile, side eyes whenever you ask even the slightest thing, it’s like they’re annoyed to talk to you. We were told by an employee “I don’t speak French”, our native language, just for them to speak French with his colleague right after. Even Edeka’s employees are nicer than that, which says a lot. We know that European frontline workers aren’t very polite, but this sets the bar very low, especially when compared with countries like the U.S. or Japan. We were regular clients of this hotel and of Europapark, and felt a drop in quality, while prices increased, getting closer to a premium price, closer to Disney’s prices. This hotel doesn’t deserve a 4+⭐️ rating.