Upon arriving, no one was at front desk. I had to call out for help and it took a few minutes for help to arrive. He was not friendly at all. I gave him my name and ID, he quickly told me that it would be extra for the two of us because the reservation was only for one. I told him I booked for two , he said I didn't do I have to pay 20 more. I said I can get a better place then this for an extra 20, ( flea bag) I didn't think of pulling up my email and showing him until much later. I told that I don't want the room he said no refund, but I bought the insurance for cancellation. I told him that. He didn't care. Probably be when I filed a claim to get my money back they said they need to talk with hotel owner first. I haven't been refunded yet. It's been 24 days. My itinerary states I made reservation for two . I don't know why it didn't show on hotels reservation, and still don't. Worst time I've experienced thru *******. The hotel was a dump. Not one car in parking lot, they needed money and they got for giving me no services at all. I do not recommend this fleabag motel. It's rated two stars for a reason, I should have known better.
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