ホテルからの返信: Thank you for taking the time to share your review and for giving us a solid rating. We're pleased to hear that you found the connecting room spacious and suitable for your family, and that our proximity to 7-Eleven and massage centers added convenience to your stay. It's also great to know you enjoyed the breakfast we provided.Regarding your comment about the lighting, we truly appreciate your feedback and see it as an opportunity to improve. Ensuring our guests' comfort and satisfaction in every aspect of their stay is very important to us. We will certainly look into enhancing the lighting in our rooms to provide a more welcoming and comfortable environment.We're glad that, overall, you had a suitable stay for a quick visit and found most aspects of our hotel to your liking. We hope to have the pleasure of welcoming you back in the near future, where we aim to exceed your expectations in all areas, including those we are working to improve.Thank you again for choosing us for your stay. We look forward to your next visit!
ホテルからの返信: Thank you for your positive feedback and for choosing to stay with us during your visit to Thailand! We're delighted to hear that you enjoyed your experience, particularly the cleanliness of your room, our affordable breakfast options, and the convenience of our surroundings. It's wonderful to know that you had a pleasant time interacting with Thai people and exploring the local amenities. We're grateful for your review and look forward to welcoming you back for another enjoyable stay in the future!
ホテルからの返信: Thank you for your feedback. We're glad to hear you appreciated our amenities, friendly staff, and free shuttle service. However, we apologize for the concerns regarding room condition and cleanliness. We're committed to addressing these issues to ensure a more enjoyable experience for all our guests. We hope to have the opportunity to better serve you in the future.
Azwan Azubir
デラックス・ルーム
宿泊: 2023年11月
友人との旅行
7件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年1月2日
とても素敵なホテルで、もちろんこの後もこのホテルをリピートします
原文Googleによる翻訳
ホテルからの返信: We are absolutely delighted to receive your perfect review and hear such glowing remarks about our hotel! Thank you for sharing your positive experience and for your intention to stay with us again. Knowing that you consider us worthy of repetition is the highest compliment we could hope for.Our team strives to provide exceptional service, cleanliness, and amenities, all within a welcoming environment. It's gratifying to know that we've succeeded in making your stay memorable and that you found great value in what we offer.We eagerly anticipate your next visit and look forward to making it just as enjoyable, if not more so. If there's anything specific you'd like during your future stays or any way we can enhance your experience further, please don't hesitate to let us know.Thank you once again for choosing Satit Grand View Hotel. We can't wait to welcome you back!
ホテルからの返信: Thank you for sharing your feedback with us! We're thrilled to hear that you had a great experience with our service and appreciated our convenient location. Your satisfaction is our top priority, and we're glad you enjoyed the cute kids zone. We apologize for any shortcomings regarding cleanliness and assure you that we take your feedback seriously. We'll work diligently to address this issue and ensure a more satisfactory experience for you and our future guests. We look forward to welcoming you back and providing you with an even better stay next time!
Premkumar
デラックス・ルーム
宿泊: 2023年10月
カップル・夫婦での旅行
1件の口コミ
3.2/5
投稿: 2023年12月1日
そこに滞在するのは悪いことではありません。朝食はおいしい味で、サービスは素晴らしかったです。
原文Googleによる翻訳
ホテルからの返信: Thank you for your review and for choosing to stay with us! We're glad to hear that you enjoyed the breakfast and found our service excellent during your stay. While we're happy that you had a satisfactory experience overall, we also take note of your ratings regarding surroundings, amenities, cleanliness, and service. Your feedback is valuable to us, and we'll strive to improve in those areas to ensure a better experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future!
匿名ユーザー
デラックス・ルーム
宿泊: 2023年11月
友人との旅行
21件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月25日
場所は良い、部屋は清潔だが、ホテルはかなり古い。匂いは良くない
原文Googleによる翻訳
ホテルからの返信: Thank you for your excellent review and for choosing to stay with us! We're thrilled to hear that you appreciated our hotel's convenient location and cleanliness. We understand your concerns about the age of the hotel and any unpleasant smells you may have encountered. Please rest assured that we take all feedback seriously, and we're continuously working to improve our facilities and address any issues to ensure a comfortable stay for all our guests. We hope to have the pleasure of welcoming you back in the future, where we aim to exceed your expectations in every aspect. Thank you again for your valuable feedback!
匿名ユーザー
デラックス・ルーム
宿泊: 2023年11月
家族旅行
6件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月11日
価値があり、お金に見合う価値があります。
原文Googleによる翻訳
ホテルからの返信: Thank you for your glowing review! We're delighted to hear that you found our hotel to be worth the money and that you were satisfied with every aspect of your stay, including our surroundings, amenities, cleanliness, and service. Providing excellent value for our guests is always our priority, and we're thrilled to have met your expectations. We look forward to welcoming you back for another enjoyable stay in the future!
匿名ユーザー
デラックス・ルーム
宿泊: 2023年8月
カップル・夫婦での旅行
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年10月7日
私の部屋を楽しんでいます!直前のプランは素晴らしかったですよ。また会いましょう!
原文Googleによる翻訳
ホテルからの返信: We're delighted to hear that you're enjoying your stay with us! It's wonderful to know that your last-minute plan turned out amazing, and we're thrilled to have contributed to your positive experience. Thank you for your perfect ratings across the board, and we can't wait to welcome you back again soon! If there's anything you need during your stay, please don't hesitate to let us know. Safe travels, and see you again soon!
ホテルからの返信: Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us and found our hotel's location convenient, with easy access to various amenities including 7-Eleven, Tom Yam shops, and Halal food options. We're glad you found our hotel to be worth the money, especially considering the affordable price you paid, including breakfast for two persons. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
ホテルからの返信: Thank you for your feedback. We're glad to hear that you found our hotel conveniently located near the border and that despite the old building, the room was kept clean. We appreciate your acknowledgment of the special promotion rate and that you found it to be worth the price. Your comments are valuable to us, and we will continue to strive for improvements in all areas to ensure a better experience for our guests. If you have any further suggestions or concerns, please feel free to let us know. We hope to have the opportunity to welcome you back for another pleasant stay in the future.
匿名ユーザー
デラックス・ルーム
宿泊: 2023年7月
家族旅行
2件の口コミ
4.5/5
非常に良い
投稿: 2023年9月2日
良いロケーション。素敵な手頃な価格のホテル。飲食店まで徒歩圏内
原文Googleによる翻訳
ホテルからの返信: Thank you for your positive review! We're pleased to hear that you found our hotel to be in a good location and appreciated the budget-friendly aspect. It's great to know that our proximity to eateries was convenient for you. We're glad that you enjoyed our surroundings, amenities, cleanliness, and service. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing us!
ホテルからの返信: Thank you for your fantastic review and for sharing your experience with us! We're thrilled to hear that you found great value in our spacious rooms and complimentary breakfast. Providing our guests with an exceptional stay at a good bargain is something we take pride in, and your acknowledgment means the world to us.We appreciate your candid feedback on the room's condition. Our hotel embraces its character and history, and we're continuously working on updates to combine the charm of the old with the comfort of the new. Your support encourages us to keep up our efforts to enhance our guest experience further.Thank you for choosing us for your stopover. We're motivated by your kind words and look forward to welcoming you back. Let's aim for another 💯 experience!
ホテルからの返信: Thank you for sharing your experience with us. We're delighted to hear that you had a very good stay at Satit Grand View Hotel and that you found our staff helpful and friendly. It's great to know that you enjoyed the nearby food stalls offering a variety of delicious local foods. Your feedback regarding the surroundings, amenities, cleanliness, and service is much appreciated. We're committed to providing a pleasant and enjoyable experience for all our guests, and we're glad that we could meet your expectations. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!
ホテルからの返信: Thank you for recognizing the value and affordability of our accommodations, as well as the friendliness of our staff. We're committed to improving our service, including enhancing our team's language skills, to better assist all guests. Your feedback is invaluable, and we look forward to welcoming you back for an even better experience.