Days Inn by Wyndham St. Augustine I-95/Outlet Mall

Terrible customer service. Would not honor trip.com reservation amenities. Not worth it at all.

There was some roaches but other than that everything was good.

Me pareció bien, solo que cuando hice la reservación, esta decía que se tenía los desayunos incluidos y al estar allá eso era mentira, tuve que pagar por los desayunos

So, the room we stayed in was pet friendly. However, the door didn't shut well. There was no weather stripping around the door at all. Light, outside noise poured in. The bed pedestals were not secure and noisy. At night people loitered outside. I didn't really feel safe and was worried about leaving my car in the parking lot. The bathroom door wouldn't shut well. The bed was comfortable. Hot water excellent. Shower was nice.

Cleanliness was awful in the room. There were holes in the bottom of walls and in the floor. If we werent just sleeping there, we would've left.

The staff is always very friendly, welcoming, and accomodating! They even make sure every time we come here that we have a room on the ground floor to accommodate my wheelchair. Its a great location! just a few minutes drive from the historic district. Theres lots to do and see in St. Augustine. Every time we come here, we leave with more things on our list of things to come back and check out in the area. But my partner and I specifically look forward most of all to our stay here at this motel. We have been coming back to this same motel every time we visit for the past two years now and we look forward to staying here again in the near future. LOVE this place.

Traveling to Orlando and needed a day me might stay along the way. Staff was great at check in and responding to questions. Microwave was making sounds and they responded right away. Bed was way too soft but I was told that was all they had. I had booked a Queen through the hotels app but saw prices online $30 less and yet desk acted as if the room was the best I could have due to my booking. It was fine for one night.

The clerk at the front desk was extremely nice and help us getting to downtown. The room was clean but the outside wasn't as nice. Neg- No elevator in the premise. There was no room available on the 1st floor and we had heavy luggage that we had to carry up the stairs, very inconvenient when you are traveling with elders and small children.

The room was very clean. The property was apparently trying to be kept up. It definitely needs to be upgraded as there were some issues with some kind of fruit flies in the bathroom with broken hanger in shower curtain. Hire more front office staff. One person is not enough for a busy business.