ホームウッド スイーツ バイ ヒルトン ウエスト バンク グレトナ(Homewood Suites by Hilton New Orleans West Bank Gretna)

I could not use my phone to get into my room The tv didn’t work and no one came to fix it The microwave kept beeping so a guy repeatedly did the breaker until it stopped Every time we plugged in the iron the kitchen shorted out and iron wouldn’t work

We had a suite and with a kitchen and it had everything almost could stay here for a month like a little apartment

The property was okay. The receptionists were on their phone and for a hilton property under dressed. The room itself had scuffs and marks and the shower wasn’t completely clean (had a hair). Didn’t expect perfect but it would have been nice to have furniture that wasn’t painted over. Otherwise it was a nice stay. They had a mixer that night that I didn’t go to which I thought was kinda innovative.

Charles front desk manager was excellent. Help me get a early check- in from our cruise. The staff was wonderful

I had to be assigned a different room because they couldn't find the one that l had been assigned. So it took a few minutes Lucky there were other rooms .

Everything was nice except that the curtains would not close, which brought too much light early in the morning, and no toiletries.

I really enjoyed my stay. The hotel was beautiful and I loved the room I stayed in. Everything was very clean and put together. The breakfast was great and I had no problem with using the Wi-Fi. I will definitely be coming back next time I come to visit.

A well maintained property that was a great choice for our stay in New Orleans.

The front desk staff at this hotel are kind, helpful, and personable. The room I had booked was not available, although we came up with a solution. We had a yummy dinner @ Taco daddy’s. Breakfast was good. I left my car in the hotel parking lot during my cruise. I took an Uber to the port for $15 was. My room was clean and spacious I would recommend this hotel, especially if, you are taking a cruise out of NOLA