B&B ホテル ルーアン サンテティエンヌ・デュ・ルーヴレイ(B&B Hôtel Rouen St Etienne du Rouvray)

I am used to go to B&B which are good for quality/price. This time arriving at midnight I had some issues booking directly on their website. It was impossible to get my key at the entrance. I had to call assistance and then wait to get a miserable woman called Marie who was able to finally give me a room… I think Marie should change her job to something else as clearly she forgot her smile at home with her customer service skills.

All around horrible experience. Dirty and broken rooms . Too level of disrespect and rude behaviour. Smelly rooms, dirty towels and sheets

Not up to the usual standards of the BB franchise. Very tired looking and in need of refurbishing. Bathroom especially poor and very tight for space. Toilet paper ran out on the evening of our one night stay, obviously not checked by cleaners. Shower didn’t drain properly. Receptionist seemed flustered and couldn’t find our booking.

A convenient overnight stay on the way north. Room was clean and quiet despite nearby main road. Bed and pillow surprisingly comfortable.

Clean and handy

Useful as a stopover, on site parking. The local area is not the best. Comfy bed. It was fine for me but perhaps not if it was longer than a couple of nights.

A budget hotel but certainly wasn't a budget-quality stay.

Chambre pas propre , serviettes propres données le soir a 21h30 car le personnel n'a pas pu venir avant donc chambre non nettoyé sur les 3 jours d occupation... Mur sale, poussière , très mal entretenu ( exemple:dalles de plafond toutes tâches par une inondation),vraiment déçue ...Chambre mal isolée on entend tout,donc difficultés à dormir .Point positif Lit confortable .

Hotel sympa avec le gardien du soir sympa également. Rien à redire.