Overall it was underwhelming and we won't be back. The parking lot is not run by the hotel so when we accidentally paid for two nights instead of one, we were given a generic email and no other way of getting a refund. I will avoid the property in the future just on this point. Honestly I wouldn't have booked if I had known parking was separate. Many people were having trouble with their keys working inconsistently. A few of of the pans in the kitchen were dirty when I pulled them out. The elevator was down due to lack of parts, which I realize can't be helped but really did mean a lot of waiting. The bedroom was too small for a king bed. The door brushed the bed when it opened and there wasn't anywhere for us to put our toddler on the little blow up bed that we have for him which is why we like getting a separate bedroom in the first place. The bed was so poorly made that the fitted sheet and mattress pad had come off. In the first 5 minutes of sleep. The smoke detector had a blinking light that was mounted on the wall in front of the bed. It was bright enough that I could count the seconds between flashes with my eyes closed. The TV in the bedroom didn't work and when we called it rang for 5 min without an answer. All things that individually would not be a huge deal, but added together in a one night stay was enough to put us off this chain. Breakfast was nice with plenty of room for how many people were in the building. Staff kept up with the food and the crowd.
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