White House at Grand Central

Little things to improve with dust and cleaning, but after I've seen the city better, this location and service were above average

All services are excellet in addition to the its location.

The space was very clean, cozy and quiet. There was plenty of room to be comfortable to both rest and have time to get work done or relax in the living room area. The location was very convenient for everything we were visiting St Louis for! (We could walk to both the Fabulous Fox Theatre and Foundry - about 15 min each, and it was a very short trip to the Enterprise Center)

Room smelled of cigarettes, had to leave and book another property, check in and location was awful and hard to find. Property is nothing like it is described in booking. Bed was comfortable for the one night I stayed

The rooms were FREEZING!!!!! staff is in a different building. they told me to “wait for it to warm up”…so I had to leave for hours…it never warmed past 66 degrees. So the next day they moved us to a different room, which was nice but that room was set at 50°. We saw a heater in the closet so we use that they told us that heater was for a different customer and they made us give it away. The room did not warm up for 12 hours. Staff just text they don't give a name so you don't know who you're talking to. They keep giving conflicting information. It's very very confusing. Nobody seems to talk to anybody. This is a cold snap they should have known that people would want to be warm.

On your site I requested rooms that have a private patio or balcony. The WhitE House has neither, there is a foul order when you walk in and the garage was more than a 10 minute walk. We wound up staying at The West End. It was clean, but noisy, the room was tiny, and the bathing facilities are a joke. My special weekend was ruined! Thank you

It was very easy to access public transportation from this property. The room was very clean, bed was comfortable, and when the hot water got up there it was plentiful and hot. There were a/c and heat available; I used both and each worked fine. My apartment was on third floor, and was accessible only via stairs. It was not a problem for me (it was a workout!), but might be for more physically-impaired folks.

Outdated bathroom with no hot shower and minimal spray from old shower head. Lots of street and hallway noise all night. Clean rooms and areas. Email said ok to check in on phone and sent code. Code was wrong and customer service required going to another location ten minutes away to check in.

White House was right on SLU campus which was what we wanted. We stayed in unit F on the second floor. It has everything we needed and it was clean. The only complain was our bed was extremely uncomfortable. The plastic mattress cover was squishy and noisy. It didn’t feel good to sleep on. The mattress was also slanting towards one side, We enjoyed the proximity to campus, the little backyard which we utilized to entertain my daughter’s roommate and her dad before going out to dinner. It had washer and dryer which we used too. Overall, it fit our needs for the parents weekend visit. The parking was FAR and I don’t know if I would feel comfortable late at night alone. Staff at the West End was helpful. I’ll try it again for move out weekend and book in advance.