ホテル・メルカド by gaiarooms(Hotel Mercado by Gaiarooms)

Booked this place as it was 3 star but seemed to be a 2 star hostal when we arrived. we needed air con, parking and pet friendly. We arrived to no parking space so we drove round for a long time then had to pay for parking even though their page says on site garage. When we arrived it was hot and we spent about 2 hours trying to get the air con working for them to say it just blows air, it’s wasn’t air con and there was none available. Nothing was done to help. No fan provided. I was travelling with a pet with a very thick coat and I struggle with the heat so air con was absolutely necessary. We asked for a refund. They said no and walked off. I had to contact hotels.con for assistance and we received a partial refund and checked out and the drive 6 hours to get to our next destination. Really disappointed with the whole situation

Excellent hôtel. Excellent service. Reception open 24h/24h. Very quiet, big, clean, confortable rooms with kingsize beds, minibar, teapot, Coffee machine, flat tv, luggage room, private parking secured, restaurant only for breakfast since it is placed nearby by walking 2mn from the historic centre, the Plaza Mayor, in front of the Mercado, monuments, cathedrals, muséums, lots of diverse restaurants. Four stars hôtel really affordable. Very Nice staff. I've stayed there several times, last was by the end of February 2024!

Hotel pequeño muy bien situado al lado plaza mayor.servicio atento.habitacion con vistas a plaza del ángel con 2 pegas: cuarto de baño con bañera altísima y gran riesgo de caída y segundo percepción perfecta de los ruidos de la calle.garage asociado ke hay ke reservar por haber pocas plazas.la habitación es luminosa pero ruidosa

Localização Premium!! Empregados simpatiquissimos!! Bom pequeno almoço, sem deslumbrar mas mais que suficiente e variado! Espaço para estacionamento no prédio ao lado!! Tudo ótimo! Quartos não muito modernos mas cómodos!!

Ubicación excelente en pleno centro de Salamanca y a un paso de todo. La habitación amplia y decorada estilo castellano. Habíamos estado en otros hoteles de la cadena Soho y éste ha sido el más flojo de todos con diferencia; por el nombre y el precio, esperaba más. Una cosa es que la decoración sea imitando la esencia "de la época" y otra cosa es que esa antiguedad incurra en cierta "dejadez" en cuanto a limpieza; sin ser mala, es mejorable. El armario muy pequeño y ni un triste mueble para dejar encima las cuatro cosas habituales en un viaje (papeles, llaves, planos, móviles, ...); salvado el tema dejándolo todo encima de las maletas. De volver a Salamanca, lamentablemente, me inclinaría por otras opciones.

Ok. Para dormir e está bem ao lado da plaza mayor. Sem luxos.

Il personale gentile e attento la pulizia deludente la camera era molto impolverata forse per i lavori che stavano effettuando comodo il parcheggio privato e la posizione dell'hotel centrale

Accoglienza fredda e scortese. L’apertura della camera con tessera eletronica difettosa. Lasciamo i bagagli per parcheggaire e al ritorno impossibile accedere. Interviene un “tecnico” ma non riesce ad aprire. Dopo un ora devono spaccare la serratura della porta per accedere. Cambio di stanza. La climatizzazione non funziona. Avvertiamo la reception ma nei due giorni successivi, nessuno interviene. Per fortuna non era caldissimo la notte, ma di giorno insopportabile.

Un hotel de 4 estrellas que como mucho es de 3…. Hotel muy antiguo , muy ruidoso . Habitaciones pequeñas y sin insonorizar . Si quieres no dormir ese es el hotel. Lo único bueno a destacar la ubicación y la amabilidad del personal. No volveremos