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Very friendly staff, the young lady (I didn’t get her name) at the front counter was extremely polite and very friendly, always with a professional attitude and very helpful. The entire staff from the manager to custodial always greeted. The room was very spacious and very clean and the view was spectacular. The distance from the center of the town was perfect and just from away from the crowds. Thank Koray for your hospitality.  Angel M.

The hotel was amazing for what we paid for. The hotel was very clean and the staff were amazing. I work in the hotel industry for over 30 years so trust me I know what customer service is. My family really enjoyed their stay. The food was always of great standard, and dare I say it again the staff really made our stay. The hotel was very clean which is what I look for whenever I ho to a hotel or restaurant. I had a small problem with my room which was sorted within 15 minutes. The only downside which I had to mention which what was provided this is minimal was that it was a taxi ride to the city centre. Was to far to walk but taxi was readily available at a cost of £8 each way, I was happy to pay that as I was going with English pounds but to Colombian ppl this can be a bit expensive. There is a buss which charges £1. Pound but there is no schedule so you need to wait bu the roadside. I also found out you can stop people onna motorcycle and they will take you to the city centre. I must stress this is at your own risk, I am sure they are probably not insured and should anything go wrong you might struggle with your insurance company. Just to finish my essay, the hotel is amazing and a great price. Hope you enjoy Francisco Guergue

The staff always prestos to assist and going out of their way to helps. breakfast included good coffee real milk and good hot chocolate. The hotel driver was very helpful and even gave us a drive to one of the tours. Front desk was very helpful. Place is a bit far from downtown but public transportation was good and very affordable. Pool was very nice.

Café da manhã muito bom! Almoço e jantar com bom preço e qualidade! Área de lazer muito linda! Ficamos 5 dias 2 com água quente na ducha e 3 não

Nos hospedamos no Koray Hotel durante nossa viagem a San Andrés e tivemos uma experiência excelente! A localização é um dos grandes diferenciais: o hotel fica de frente para a praia e com fácil acesso ao transporte público — tem ônibus passando na porta, o que facilita muito para explorar toda a ilha. Os quartos são confortáveis e o atendimento da equipe foi sempre atencioso e cordial. A estrutura é completa, com piscina e restaurante, ideal para quem busca conforto com bom custo-benefício. Levamos grupos do Brasil com frequência e, a partir dessa experiência, o Koray Hotel se tornou uma das hospedagens que passamos a recomendar nos nossos roteiros personalizados. Obrigada pela recepção e parceria!

Excelente servicio y instalaciones

El peor hotel en el que estado Muy mal hotel. El servicio, las instalaciones, la comida, todo mal. Las camas incómodas el aire mal y ruidoso.