ホテルからの返信: We really sorry to hear that. our commitment is to share and help everyone. Thank you for the commet and We will take emphasis througth in order to continue our good service.
ゲスト
宿泊: 2024年5月
その他
5.0/5
とても素晴らしい
投稿: 2024年6月24日
Great service and accommodations. Bathrooms are a bit too modern for my taste but all else (bed, bedding, room setup, TV, toiletries, etc.) worked great for us. From the service desk personnel (shout out to Melanie and Cecilia) to the wonderful staff at the delicious breakfast buffet (Paola, Sebastian and their team), everyone made us feel welcome and at home. We will return to this gem when we need to visit our relatives again. Well done, BTH!
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ゲスト
宿泊: 2024年2月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月23日
Excellent service in Restaurant. Javier was incredibly kind and helpful. A gentleman. He offered us tips on our travels and kindly sourced menu alternatives for us when we asked. Otherwise the hotel is nice, in a nice location and the staff are very kind.
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ゲスト
宿泊: 2024年2月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月8日
En el restaurante, Abel fue el mejor mesero que hemos tenido en todo Lima! El servicio fue el mejor!!! La comida fie excellente tambien...buenaso!! The hotel is extremely fancy and beds are super comfy. Air conditioning is very welcomed as well. Our bathroom had a sauna and the shower had a streamer. The food at the restaurant is well worth the price. Great quantity AND quality. The hotel price per night is expensive compared to other hotels but after staying, we see why. If you want high quality service and stay and a super fancy place, then your gotta pay for it.
翻訳
ホテルからの返信: Good Morming. Thank you for your comments and for your positive mention to Abel whos has valiue human atribute to their customers. We invite you to come back and continue discover their great experience that BTH HOTEL has per every Guest. Thank you
ゲスト
宿泊: 2022年12月
家族旅行
5.0/5
とても素晴らしい
投稿: 2023年1月12日
(I am writing on behalf of my parents and I) My parents and I stayed at the BTH Hotel on the first week of June and had a wonderful experience there. My parents have stayed there before but it was my first time and my expectations were exceeded. Everyone was friendly, helpful and accommodating. Any requests were met and exceeded without hesitation. Highly recommend!
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ホテルからの返信: Thank you for the comments !!! We really appreciate . Come again soon Best regards
ゲスト
宿泊: 2022年12月
家族旅行
5.0/5
とても素晴らしい
投稿: 2023年1月12日
I flew in from Florida to Lima for 5 days and stayed at the BTH and have had several trips in the past also staying at the BTH. My experiences have always been great. I’ve received excellent customer service for room service, and during the breakfast brunch. In addition, Mr. Rommy Martinez has offered the best customer service always going the extra mile to help make my stay excellent. I highly recommended.
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ゲスト
宿泊: 2022年11月
その他
5.0/5
とても素晴らしい
投稿: 2022年12月19日
BTH San Borja has become my default go-to-hotel when in Lima. While most visitors in Lima may find San Borja to be a bit far from touristy (and lovely) Miraflores, the benefits of staying at BTH, for me, outweigh the appeal of being close to the ocean, especially during the winter months of Lima. As a matter of fact, the city's micro climates will show you are more likely to see sunlight in in July or August in San Borja than if you'd stayed in Miraflores or Barranco. To boost, San Borja is one of the greenest neighborhoods in Lima. It has beautiful well-kept parks and paths for joggers and cyclists. A big walker and jogger myself, I've loved warming up at BTH's well-equipped gym and then head off for nice long jogs along San Borja Norte Avenue, for example, which is just a couple of blocks from the hotel. But what makes BTH truly unique is what they have inside. As you may have seen in the photos of the hotel, some rooms have a dry sauna AND a steam room adjacent to it. Some have steam rooms and jacuzzis. I can't imagine a better way to unwind after a full day in Lima. And in my most recent visit I was happily surprised when I was upgraded to their Business Room which--located on the top floor of the hotel--has a great layout, a super comfortable bed, high ceilings, cool views, and more importantly, they are quiet. Just great. While I love the vibrant scene that BTH carries in its DNA, some guests may be bothered by the noise from the first floor, especially when Mad Bar is hosting events or parties, which happens regularly. If a quiet night's sleep is a must during your stay, I would definitely suggest you look into getting a room in the upper floors. The staff at the hotel have always been super friendly and accommodating. Every time I walk into BTH, they immediately make me feel at home. To top it off, the food at the hotel is way better than average--I had one of the best burgers I've had in Lima for room service!--and there is even a supermarket around the block from the hotel. Uber services in Lima are widely available so if you choose to stay at BTH San Borja you are basically right next to San Isidro and making trips to Miraflores, Barranco, Chacarilla or downtown Lima are easy to do. Overall, It's all very convenient and very different to what you may find in most business hotels. BTH is, hands down, the coolest hotel experience you will have in Peru's capital.
翻訳
ホテルからの返信: Dear Client Thank you very much for your comment and we appreciate it . Our commitment is the best with every Guest. come back soon Best regards
ゲスト
宿泊: 2022年10月
カップル・夫婦での旅行
3.0/5
投稿: 2022年11月22日
As the mural outside clearly indicates:” it’s not for everyone.” It applies very much to this hotel. Stayed here due to location/convenience for the purpose of our trip. Room we stayed on 9th floor had high ceilings and size that would be considered a Junior suite in some places. Service was good and breakfast /restaurant very good for a boutique hotel. So what was the issue? We noticed the hotel guests staying were locals; couples to be exact and some not even having any luggage so clearly the use was more like a motel. We had a neighbor that had music on and door open two nights in a row (with full knowledge of security who begrudgingly asked the guest by name to quiet down) and questionable women leaving his room at 5 am speaking loudly also two nights in a row. No one even apologized.
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ゲスト
宿泊: 2024年10月
その他
5.0/5
とても素晴らしい
投稿: 2024年11月26日
Durante mi visita al restaurante, tuve el placer de ser atendido por Diego Artica, cuyo servicio fue absolutamente excepcional. Desde el momento en que llegué, me recibió con una calidez y amabilidad que marcaron la diferencia en mi experiencia. Diego estuvo atento a cada detalle, asegurándose de que no me faltara nada y de que mi comida fuera perfecta, siempre disponible. Lo que más destacó fue su profesionalismo y dedicación genuina a hacer que cada cliente se sienta valorado. Su conocimiento, su disposición para responder preguntas y sus recomendaciones fueron impecables. A pesar de su juventud, Diego demuestra una madurez y pasión que no se encuentran fácilmente. Su actitud positiva, su gran corazón y su empatía con los clientes reflejan su compromiso con la excelencia. Es evidente que Diego tiene un enorme potencial y un gran futuro por delante. Diego es un ejemplo de lo que significa brindar un servicio excepcional. ¡Gracias, Diego, por todo tu esfuerzo y dedicación!
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ゲスト
宿泊: 2024年7月
その他
5.0/5
とても素晴らしい
投稿: 2024年8月26日
El fin de semana estuvimos con mi esposa en el BTH Hotel de San Borja celebrando nuestro aniversario. Tomamos un paquete de promoción y todo estuvo excelente, la habitación con jacuzzi y baño a vapor, la cena, el desayuno buffet y demás atenciones. Todo el personal sumamente atento. Definitivamente muy recomendable.
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ゲスト
宿泊: 2024年4月
その他
5.0/5
とても素晴らしい
投稿: 2024年5月25日
La comida es rica agradable buen ambiente meseros educados personas interesantes una estadía placentera ambiente grato a mi mami le agrada la comida igual que a mi hijo a mi papi le agrada el ambiente a mi me agrada la discoteca Musica moderna