ヒルトン サンディエゴ ミッション バレー(Hilton San Diego Mission Valley)

ベッドは汚れで完全に覆われていました。レセプションは部屋を変更しました。家具は使い古されています。残りは滞在しますが、1 泊 350 ドルの価値はありません。

場所は素晴らしいです、部屋はきれいですが、残念ながらスイミングプールは小さすぎてあまりきれいではありません

シーワールドに非常に近く、とても清潔で価値があります

Easy checking in and out. The room was spacious enough for three people.

Terrible and poor service. Wrong information about the rooms, I requested a room with bathtub and I was informed the hotel doesn’t have rooms with bathtub. The next day I was at the front desk and a room with bathtub was offered to a guest. Safe box was not working properly and causing issues to leave my stuff inside the room. Definitely I do not recommend this hotel.

No hot water in the morning of checking out. They did not notify us regard to the hot water. I stood in the shower for 45 minutes for hot water that never happened. Stain twelves and pillow case. Sheet are so old that goodwill will not accept it. They should take name of Hilton off and called hostile. When all issue was mentioned to front desk, they gave us a free parking, $19 value😡😡

I booked Hilton San Diego thinking that is a brand name and that my stay will be amazing. On the contrary, 1. When I called the front desk 3 out of 5 days of my stay to provide a bottle of water at 7 am, they asked me to come downstairs to collect it and said they do not have staff for the same 2. They hardly have any vegetarian/vegan breakfast options which was a bummer 3. Even after calling the front desk/asking the receptionist to have my room cleaned during the day, the room was as is when I came back to the hotel. This happened thrice out of 5 days 4. The front desk staff was not polite at all and didn’t know even to have a smiling face 5. Pool area was closed. I really wanted to enjoy the sun hence booked a hotel with pool area but sadly, it was closed 6. I had booked a King Size Ensuite around a month back, however they gave me 2 queen sized beds. When asked about it, they said that they are sold out. How can they sell off rooms when they know a pre-booking is already in place? 7. There is no coordination amongst staff at all. Had to repeat same thing over and over again In short, my stay at Hilton was pathetic.

I was charged parking fee the fact was that I did not drive car and just took Lyft and Uber during my stay.

Good service, location is acceptable