ダブルツリー バイ ヒルトン サン ディエゴ - ミッション バレー

位置有點偏，去景點開車都要15分鐘以上，旁邊商場也沒什麼東西。 停車40刀一晚。 床墊不舒服，中間有點塌陷，尾部高，頭部低，洗手枱水量很小。 早餐27刀，加上税跟小費，接近34刀一個人，沒什麼吃的，兩種雞蛋，香腸，培根，土豆，其他都是碳水，連蔬菜都沒有，外加一些水果和酸奶。服務員挺不錯的，會主動給你打包飲料帶走，比如冰的檸檬水，或者咖啡和茶。

I stayed at this hotel for 2 days, from May 31 to June 1. I booked the hotel three weeks in advance through the “Trip” app, and I successfully paid for it within the app. (I still have the receipt, and the payment record is still in the Trip app.) On the night of May 31, when I checked in, everything went smoothly, and the check-in staff didn’t mention any issues, except that I had to pay a $150 deposit. One day later, Bank of America notified me that $330 had been withdrawn from my bank account by this hotel. I met with the hotel manager in person to ask for the reason, and the manager informed me that my previous payment had not gone through, so I had to pay that amount now. I was truly shocked, and I showed the manager the receipt of the payment I made through the Trip app, but the manager still didn’t accept it and demanded further confirmation from my bank to prove that I had paid for the hotel. Since it was during my check-out process, I didn’t have enough time to retrieve proof from my bank account to demonstrate this, so I temporarily set the issue aside to resolve later. I cannot understand why the hotel staff withdrew money from my personal bank account without my permission and, at the same time, how the Trip app and the hotel coordinated regarding the payment that was already made.

Great location, lobby is very pretty. Room is spacious but outdated (upgrade necessary but can’t say anything coz the room price is affordable. Trip.com should let customers know about parking fee ($39/night).