コンフォート イン サン ディエゴ ミラマール

とても良い滞在でした。スタッフは静かでとてもフレンドリーで、どんな要望にも応えてくれました。朝食もおいしかったです。

I have never encountered such an incompetent front desk person. She seemed very confused, as if it were her first day on the job and would consider placing her away from the customers to spare them. Firstly, my room did not have a heater. Rather than fix the situation by moving me to a room with a heater, I was told that I couldn't be moved because no one would be able to clean the room. What kind of an excuse is that?! Don't fix the heater and move someone else into the room so they can be uncomfortable on a 49 degree San Diego evening? That only sounds fabulous if I am having hot flashes, which I am not. I will say that the room was clean when I entered and want to give the room cleaning staff a shout out since they are truly doing their job. How about fix the heater and you won't have to worry about moving someone into another room because heaters weren't fixed. When I pay for a room, I expect all features to be functional and am not really concerned about how you will clean the room when I depart from it. I really hope that management sees this and ensures that all elements in a room are working and teach their front desk staff to do better.