Beautifully elegant. Building is amazing, amazing beds, pillows. Absolutely loved it, will be back.
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Louis
2024年2月25日
Magnificent 1881 Victorian with authentic decor and beautiful period art. The staff were extraordinarily helpful and friendly. Terrific complimetary continental style breakfast and around the clock coffee and tea service. Convenient onsite parking. 6 stars! We will never stay anywhere elae in San Francisco.
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Verified traveler
2024年2月20日
Beautiful Victorian! Lovely staff. The room was lovely and definitely much, much nicer than I’d expected upon booking. comfy bed and beautiful bath! Breakfast was just perfect: hard-boiled eggs, toast, fresh fruit, yogurt, pastries, bagels, cheese/salami. Would highly recommend staying here. Once you step inside, you’ll feel like you’ve time-traveled into another era!
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Katie
2024年1月29日
The property was quaint and charming, but for a luxury hotel, I was surprised that it was missing some of the core amenities. The walls were a bit thin, wifi was flaky, the shower took 10 min to heat up mid-day, and the bar/restaurant have yet to be brought back. The bedding was fantastic. The staff were so gracious and kind however, especially Amanda at the front desk. She was kind enough to fix the internet and also brought me a full length mirror when I asked (the room only had a half mirror in the bathroom).
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Frank
2024年1月23日
Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.
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Verified traveler
2024年1月17日
Upon arrival, Amanda, a very professional and hospitable lady gave me a warm welcome and showed me around the facilities and the room. The room was even more beautiful than I expected. I just realized that I forgot to mention in my original booking that I wanted some flowers for decoration. But Amanda kindly helped me get them ready quickly. What an amazing staff! I had a pleasant stay here. Will definitely consider being back in future. 5 out of 5 stars for all!
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Ali
2024年1月7日
very nice hotel from the outside. However, the inside and overall experience was somewhat lacking. Once you enter the hotel, you feel that the whole hotel is very dated and trying very hard to look like a sophisticated victorian home. The furnishing of the rooms feels like everything was purchased from Ross or Ashley Furniture. The hotel is also next to a hospital and get quite noisy at night time and difficult to get a sound sleep. The windows are very old and don't insulate the sound from the outside.
The staff was great and welcoming but I think the whoever runs the hotel can use some help to spruce up the whole interior, bar area, and really low quality breakfast.
The hotel otherwise is a very nice area between japantown, pac heights, civic center. The outside has been really nicely renovated. The hotel has a lot of potential.
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David
2023年12月26日
Great stay, fabulous hosts, historic building, very comfortable rooms, great breakfast