La Luna Inn, Ascend Hotel Collection

Front desk person was great! Gave us recommendation and was very helpful! Didn’t catch his name but super cool dude!

It seems like I paid way more than I expected to, ******* had given me a different number than what I paid up front even with or without the deposit

Everything was great, old AC units called for muggy or noisy nights but other than that, a very comfortable stay. And FREE parking!

I had no hot water for morning shower. Water pressure was very low.

Very welcoming upon our arrival. Comfy bed and just what we needed for a 1 night stay.

The lobby and check-in was clean. The room was unlike anything I’ve ever seen. It was Spartan, but very clean.

as 2 young adults me and my friend felt SO SAFE and accommodated here. We had just moved hotels as we booked in a rough place in town, so after being uncertain on SF, we came here and the owners/workers were the friendliest people ever! They gave us a map and told us the best places to visit and places to avoid. The room was quite small but big enough for 2 people. It was all spotless and so clean. I 100% recommend this place to stay if you’re going to SF. As two 20 year old women from the UK, this area felt super safe and SOOO close to the Golden Gate Bridge. We couldn’t be happier with our stay. We couldn’t check in till later and we arrived at 10am but they let us check in early and get ready in our room. So so helpful!

We felt deceived as there was no internet here; spotty at times, but never lasted more than 5 minutes. The TV took 3-4 steps to turn it on, and the TWO shower heads in the weak shower have to be used together to get hot water, turning the knob left, not right. The staff were very quick to try to help, but there is nothing you can do when the internet is so bad. No chairs to sit in either, so backaches caused by trying to sit on the bed all night....just not good. FREE PARKING though, & close to the Big Bus drop off.

Poor choice. Had underestimated how far from the centre of San Fransisco. Thank god for the number 28 bus route. The room was a good size and the bathroom was modern. The hotel had been recently refurbished. The Motel was noisy as effectively on Highway 101. The Wi-Fi was terrible. The TV didn't work and when I raised this I was told the maintenance man would come and fix it.. When this had not been done and I raised it again the next night the reception came and reconnected it to the internet which he could have done the night before. The TV guide would not work so had to scroll up channel by channel. Good local restaurants. The only time staff were helpful was when we were leaving for the airport.