ザ ログ キャブ イン リゾート(The Log Cab-Inn)

We arrived at 5:00 and didn’t get to check in until 7:30. There was a party that was supposed to go till 9:30. The music was so loud it was shaking our room. The music kept going after 9:30. When we called the restaurant where the party was happening, they told us 12:00 it will stop. Well 12:00 came and went then 12:15 the fireworks outside our room went off. We thought that would be the end of it but no. The music continued and we called the restaurant again and they told us 2 am the party was going to stop. When i questioned why it was going so late and why I was told the wrong times by 2 different and they just asked for my room number, instead of giving them my room number I hung up because I don’t want someone coming to my room at 1 am. Finally at 2:30 the music stopped, but the party people didn’t clear out until 3am. We Had to be up at 6am for am ATM tour. We ended up moving to a new hotel because there was another party the next night. The only reason it is a two star and not a one is because the two people at the front desk were apologetic and they tried to do what they could by comping dinner and breakfast.

There was a freaking hole in the shower stall that was leaking water until the subflooring and it felt like you were going to fall through the floor every time you took a shower. Reception desk was hardly ever staffed properly and the bartenders at the pool were weird.

The pool and restaurant area are lovely and our cabin was perfect for us. We really enjoyed our stay.

As part of an organized tour, we stayed here for two nights. The grounds were very pretty and the staff was truly caring, warm-hearted, very friendly and simply wonderful. Drinks at the restaurant/bar were always delicious and the breakfast was outstanding. Internet access was very good in the rooms and in the restaurant area. The only reason I deducted points was for the room (#8). The room we had was rather damp and the bathroom was smelly. Hard beds. The shower flooded constantly. Light bulbs flickered regularly. It was okay for a two night stay. I guess, if the weather had been nicer, we would have been by the pool more but it was a mostly rainy, cool two days and to get into town you have to take a taxi (BZ$ 10). It's not possible to walk anywhere. So, we were slightly stuck to our rooms. US TV programs and AC available in rooms. The individual cabins may be nicer. In town, I recommend these two restaurants: The Guava Limb Restaurant and Ko-Ox Han Nah. Both amazing.

The place has a lot of things to get solved which make your stay unpleasant. -Cabins are dirty. not to mention how disgusting the bathrooms are. -cabins are deteriorated. Cabling hanging, hot water not working, phone not working. - Staff seems to be overwhelmed when asked for help.

We weren’t given the room we paid for, but a dorm like room for our family so had no private outdoor space. The lights flickered, the bathroom locked from the outside but not the inside, the TV didn’t work and the pool was cloudy. They compensated our second night, which we didn’t stay for because it wasn’t worth it.

The location of this place is ideal. We had some trouble getting into Belize due to weather and they were happy to accommodate our shifting schedule. We were visiting during my wife's birthday and they supplied us with a cake, banners, candles, candy for the kids, and a gorgeous bunch of flowers from the property. when we had some other issues pop up during our stay, they were incredibly kind and understanding, not to mention incredibly easy to work with. The grounds are gorgeous, with a great pool, fantastic bar and wait staff, and the best vibes.

Wifi did NOT work inside the room Water pressure in the sink was ridiculously weak Staff were very nice

Nice cabins - dated but clean. Perfect for us. The meals were good. Nothing exceptional but quality food at a decent price. The owner was ok - not overly friendly. The highlight is Nolan who went above and beyond to make the most of our stay. The pool is very nice and grounds are well maintained. They arranged for our return covid test and the nurses came right to the resort. We would stay here again.