We were booked with you through ******* our airlines Alaska canceled all flights due to a malfunctioning part on their plane. I called your hotel and tried to explain but the lady just shut me down. Then a ******* personnel called and tried to explain and he was shut down. Seriously we had absolutely no control over our flights being canceled. We will never us ******* or stay in a Holiday Inn again. Trust me we travel extensively. We would appreciate a refund on our room. We never even made it to San Jose.
自動翻訳
Donald Robert
2024年1月20日
Always like to stay here as it’s close to airport and lots of dining options within 8-10 minutes of the hotel