I would not recommend this location to anybody. TV did not work, they did not give clean towels, did not clean the room and they provided 3 different phone numbers and nobody did not answer my calls. There is no reception, they only send email information to you and you just need to hope codes to open the doors work.
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Lashanda
2024年2月6日
I loved everything, about this hotel. Everything was perfect!! Location right by everything, staff amazing and easy to get In contact with. Very clean. Staff very attentive and nice. Easy check in and out. Towel service amazing. The block it’s on looks not so good buttttt inside is great! Will stay again! Thanks
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Martin
2024年1月26日
This place was great. Looks like recently remolded. Check in process was the best. I texted management and the responded with the code to the room. Amazing! The decor was nicely done and the furnishing was new and moderned. The shower was amazing, the best shower I've had in my month long stay in Puerto Rico. I would give it a five star, the neighborhood is sketchy even for a Puerto Rican.
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Sofia
2024年1月23日
The room is very basic, and it was not completely clean when we arrived (there was sand on the floor and the toilet paper seemed dirty). There was no one in the reception to give us an extra sheet (even though we called the number they left there). The room was next to the kitchen, so we could hear noise from other guests and from the busy street outside. I would not stay there again. The only good thing is location. There was everything nearby and I felt safe.
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Hector
2024年1月19日
Little hotel like a hostel. Very clean and easy to follow steps from email when we got there at midnight to enter. Very safe hotel and worth price to lay your head after partying at La Plaza del Mercado de Santurce about 8 minute walk away.
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Carmen
2024年1月13日
I did not realize the bathroom was not in our actual room. It was a private, locked bathroom for our use only but I did not know that ahead of time. I could have missed it in my reservation. I suggest a mirror in the room so we do not have to go down the hall to the separate bathroom. A shelf in the bathroom and drawer in the room would be super helpful. We locked the key in the bathroom but they came out and opened it for us which was much appreciated. Perhaps have a second key in the room as I am sure this is an easy mistake. The people were great and so was the location. I loved the community kitchen.
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Demry
2024年1月9日
The place was exactly what they said. Very cool indoor spaces. Nice room with plenty of space for 2 adults and 2 teens. The staff was very helpful in answering all of our questions and getting us a parking spot at the last minute.We also checked in late and the person on call was extremely helpful in getting us to the right parking area.
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Rosangela
2023年12月21日
Overall great experience, quick customer service feedback. Great contactless check in for later arrival. Perfect family room with separate stalls for bathroom/ shower. Made it easy for order family to get ready in the morning. Truly a wonderful experience.
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Vanecia
2023年11月16日
The staff was very friendly and attentive. The area was also conveniently located near the airport and walking distance to plenty of restaurants. I did wish there was pool and more amenities, but other than that the experience was great.