They never treat you like a vip. No room upgrades or free breakfast. Staff is just ok not super friendly. I only stay because it has a good location in San Nicolas.
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Candy
2023年12月30日
Safe Area!!! It needs a renovation, lock from bathroom door didn’t work! Other than that it was great.
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Verified traveler
2023年12月28日
We arrived and our room was ready. A very friendly staff, continental breakfast was excellent. Highly recommended!
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Luis
2023年11月22日
The worst experience. Terrible staff & service I will never stay again in this hotel. Do not consider this hotel if you are traveling to Monterrey.
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Renato
2023年10月23日
The older gentleman at the receptionist tried to push me into a one bed even though I reserved and paid for two beds. He was not professional at all. Very rude.
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Clara
2023年11月29日
To me every thing was excellent, the breakfast is wonderful, the staff very polite
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Elizabeth
2023年9月26日
good location, I would like them to renovate the rooms since the one where I stayed last year the curtains and other things look deteriorated
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Karla Patricia
2024年2月10日
The staff is super friendly and willing to help
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Arelis
2023年11月7日
Super quite property. Everything nice. I only stayed for a night