「**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**」
「Perfect location.
Very modern
Very friendly staff, attentive.
Sheet was missing in one bed, staff apologised and gave some biscuits.
Very beautiful, highly recommend」
「Located on a quiet street right in the heart of town, a few minutes walk to the old town and to the beach, this is a gem of a hotel, clean, modern and with an excellent restaurant attached. The staff are very helpful and attentive in multiple languages. One of the best recent hotel stays I've experienced. Thank you.」
ゲゲストMuy buena atención en general. Limpieza bien. El colchón muy cómodo y la cama muy grande, muy satisfechos. La ubicación es en el centro esta bien cerquita de la playa. Calidad precio muy bien.
ゲゲストIf you are looking for a place to sleep and an excellent location for a cheaper price than the surrounding hotels, this is a great option! However, I had not stayed in a pension before and I didn’t realize that we would be sharing a bathroom with 5-6 other people.
The workers were polite, professional and accommodating! They provided coffee, tea and water.