This was my fifth time to Sanibel, and my third time staying at Sanibel Moorings. My mom, sister, and I enjoyed a girls trip together and couldn't have had a better experience with the Sanibel Moorings staff. The A/C in our unit unfortunately broke during our stay, and the office responded to my text immediately and sent maintenance over. They installed three window units to make it bearable, and brought keys to another unit for us to use till the end of our stay. Everyone was prompt, accommodating, and kept me updated via calls and texts. After we left, the manager called me to apologize for the whole deal, and let me know she was refunding two of our nights! We were shocked by how professional and kind everyone was. This has been my experience every time staying here, and that along with the resort's amazing grounds and location, make this my favorite place to stay on the island. Can't wait to return!
自動翻訳