From the moment we stepped into the registration office, Jason went out of his way to make us feel at home and to make sure our trip was enjoyable! It was obvious that he knew the Inn and the Sanibel area well. He had such a friendly and welcoming personality, offering suggestions of local restaurants and other places to see- and his suggestions proved to be on point. My wife walked away from the office saying that Jason needs a raise! He’s that good!
翻訳
ゲスト
宿泊時期: 2024年1月
その他
10.0/10
とても素晴らしい
投稿日: 2024年2月29日
This is probably my fifth visit over the past two decades, and one of the best. Its location is great. Near enough to shops and eating, but far enough away to be the perfect location if you are looking to sit down with the summer novel at sunset and leave the world behind. The beach is right in front, and unlike other parts of the island, the water only gets deeper gradually, no drop offs, so good for kids. Shelling is average, other parts of the island have better, but here you don't have to park and fight crowds. They do a wonderful job to try to provide amenities, without hovering. The entire set up is perfect for both a family or couple, and even when they are full, it is spread out enough you wouldn't know it. Before you go, I am sure you want to have a rapid fire sense of what you are getting. So here goes. It is a quiet retreat, but not far from places you want to go. Access to the beach is on front door step. Rooms are cute, not the Taj Mahal, but old Florida vibe. Pool is clean. Grounds well maintained. Buildings face the continual pummeling of nature, and it looks like they try to keep pace, but it is a battle against bugs and moisture. Lastly, the service. Lana was good and friendly and attentive. Jason. Jason is going to be a hotelier. Mark my words. If there were a list of "30 under 30 to watch" in the business, he would be at the top. In my job I play a part in the hiring process and what stood out to me was Jason was able to be both personable and professional at the same time. Having one quality is difficult, but you never find both. He was able to essentially customize my vacation for me, but at the same time maintain the air of professionalism required, always remembering he was the face of the company. He provided service above and beyond, and observing him under difficult circumstances, he really shined. Well done everyone.
翻訳
ゲスト
宿泊時期: 2022年12月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2023年1月29日
The property is older but well maintained. I was surprised with the extras available to the guests. Bikes, paddle boards, kayaks, shuffle board, corn hole, shell cleaning station, barbecue, laundry facility, beach chairs, umbrellas, etc. Continental breakfast was served in the office and this was also better stocked than I expected. Coffee, water, milk, pastries, muffins, cereals, yogurt, apples sauce, mixed fruit, fresh fruit, boiled eggs and more. We stayed in a cottage. Plenty of space and a well supplied kitchen. Usually we find thrift store finds in the kitchen, but everything looked like it was never used. The toaster and coffee maker still had the safeties on the plugs. Bring your own coffee and filter if you want to make your own coffee or just head up to the front desk during breakfast. There was also a microwave, stove, oven and fridge. All the utensils also looked new: 4 of the dinner plates, salad plates, bowls, glasses, cups, mugs, forks, knives, spoons, etc. There was a mixing bowl, cutting board, dish drainer, soap, new sponge, nice set of spatulas large spoons, large chef knives, and non stick pots and pans with lids. The beach was very beautiful and not crowded. We went our every morning to watch the sunrise and it was amazing. The property was also quieter than the larger hotels, which is a huge plus for us. We were also able to park right next to our cottage. The staff was great. Very pleasant check in and I received texts making sure everything was alright. This exceeded my expectations and hope to come back soon!
翻訳
ホテルからの返信: Greetings, Thank you so much for sharing your most recent stay with us at the Seaside Inn! I am very pleased you had enjoyed your stay, as well as the many lovely features we offer to our guests! We hope to see you again in the near future! Take care!
ゲスト
宿泊時期: 2022年12月
その他
10.0/10
とても素晴らしい
投稿日: 2023年1月29日
Wonderful staff and a nice quiet setting. No, the buildings and rooms are not new, but we had everything we needed. We stayed in a gulf front room that had a microwave, refrigerator, and coffeemaker. Out of curiosity, we toured one of the 1 br cottages that had a more complete kitchen and separate bedroom. Again, the countertops, cabinetry, and flooring are not the newest, but we liked the unpretentious feel of old Florida. A special thanks the Amber, Lena, and Lily in the office. Always cheerful and helpful! We will definitely return.
翻訳
ホテルからの返信: Greetings, Thank you for taking the time in sharing your recent stay with us! I am very pleased to see you had such a wonderful time, as well as the special shoutout to our lovely team members - Amber, Lena and Lily. We are very much looking forward to welcoming you back into town with us in the near future. Until then, take care and safe travels!
ゲスト
宿泊時期: 2022年12月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2023年1月29日
We found this place 7 years ago when we came for our Babymoon. I purposed to my wife that weekend on the beach behind. We’ve came back 3 times with our family for weekend getaways. This place will always be special to us and it’s been enjoyable every time we come back to visit. Thanks for the memories!
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ホテルからの返信: Hello Eric, This is amazing to see! We are your home away from home, which we will be honored to remain this way for you! We hope to continue hosting you and your family as it continues to grow - it is always a pleasure to see return faces, especially when it had been such a special occasion that started the tradition! All the best to you and your family, looking forward to welcoming you back into town with us in the near future!
ゲスト
宿泊時期: 2022年12月
出張・ビジネス
2.0/10
投稿日: 2023年1月29日
I understand policies, this was a nonrefundable trip. We were going for work and unfortunately exposed to Covid and I sent the positive Covid test as requested and never heard back from the hotel and no option of rescheduling. I was disappointed that they would not work with me on rescheduling our trip due to Covid. We were trying to protect others instead of coming there and being sick, and I feel like I was penalized for that. I have given it a one star based off of customer service but I don’t know what the hotel actually looks like because we did not go and I don’t have an option to reschedule the two rooms that were booked.
翻訳
ホテルからの返信: Greetings Tara, First and foremost, please accept our sincerest apologies in regards to the trouble in receiving a cancellation and refund on your reservation. We follow closely to the guidelines provided regarding COVID and any positive-resulted tests would result in a cancellation and refund in full. In regards to speaking to someone and emailing COVID positive results, we have not received these results directly here at the hotel. May I inquire if this had perhaps been sent to the third party? We very much want to get to the bottom of this! At your convenience, I would like to invite you to connect with me to remedy this situation at hand. I can be reached directly at: bstanze@theinnsofsanibel.com Sincerely, Brad Stanze Area Front Office Manager The Inns of Sanibel 239-472-2220
ゲスト
宿泊時期: 2022年12月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2023年1月29日
We had a great experience at this location. Beach was beautiful, Pool was nice, rooms clean and staff amazing. Jason at the front desk helped us and he did an outstanding job to make sure we were having a memorable stay. Highly highly recommend this place!
翻訳
ホテルからの返信: Hello 817avelinog, I am pleased to see you had a wonderful time while in town with us! Jason is a wonderful team member, I am glad you were able to interact with him while here at Seaside Inn! We hope to have the opportunity in welcoming you back into town with us, until then take care and safe travels!
SMCPJC
宿泊時期: 2022年7月
その他
10.0/10
とても素晴らしい
投稿日: 2022年8月31日
We had such a pleasant stay at Seaside Inn and I can't wait to tell you about it. From the moment we walked in Cameron greeted us and was super accommodating. A very professional enthusiastic staff member. We loved the short walk to the beach, the pool was crystal clear and refreshing, and the room was clean and spacious. We met Amber at the front desk in the evening and she made sure we had everything we needed for our stay. When we checked out in the morning, Lily was super friendly and when we encountered a slight problem, she was diligent about finding the solution and even called to reassure us. We will definitely return to Seaside Inn! We love Sanibel!
翻訳
ホテルからの返信: Greetings, Thank you very much for sharing your recent stay with us here at the Seaside Inn! It is wonderful to see that you had such a wonderful time while in town with us, I am pleased to see that our team took such wonderful care of you during your travels! We are excited and eager to welcome you back into town with us. Until then, take care and safe travels!
magd2579
宿泊時期: 2022年7月
その他
6.0/10
投稿日: 2022年8月30日
first off, i really did enjoy my stay here, it was quaint and beachy, don't expect anything boutique or brand new but it was so relaxing and the hotel fee covered really great extras like continental breakfast, coffee, bikes, beach umbrellas and loungers, cookies etc. these are things that other hotels especially in vacation spots charge extra for, so we really appreciated all the facilities included in the price. it was super quiet (the lady in reception said this is the low season, and it can get very busy between december and may) and we felt like we had the place to ourselves a lot of the time. the beach was very clean and full of pretty shells. the staff on reception were always friendly and helpful. the reason i am only giving 3* is that since coming back from the vacation i have developed a very painful ear infection, which i haven't had since i was a kid - and i swim regularly, but have not suffered with this before as a resylr. i think the fact that the outdoor pool is almost hot tub temperature throughout the day and evening (due to the high heat in florida) may have had something to do with me getting an infection, i also didn't see anybody cleaning it when we were around the hotel. my daughter has also developed a low grade fever. i'm not saying that we 100% got this from the hotel pool, but it is by far the warmest pool i have ever been in and the chlorine content did not seem particularly strong.
翻訳
ゲスト
宿泊時期: 2022年5月
その他
10.0/10
とても素晴らしい
投稿日: 2022年6月18日
My two girlfriends and I had a Girls Weekend to celebrate a couple of things. We stayed at Seaside Inn and it was fantastic!! We were greeted by Amber at the front desk when we arrived! She was friendly, funny and helpful! She was also very friendly and helpful when I had spoken to her on the phone previous to our stay! I also spoke to Brad and he was very helpful and enjoyed speaking with him. The grounds were beautiful and clean. The rooms were beautiful. We had two rooms on the top floor overlooking the ocean and one room on the first floor overlooking the ocean. None of us had ever been to Sanibel so this was our first time. Amber was very helpful with suggestions that we had received from our friends. We enjoyed Santiva and Captiva. We will be up again and will be sure to stay with Amber at Seaside Inn!! Thank you Amber for your help and friendliness as when we left we felt like we had gotten another good friend!!
翻訳
ホテルからの返信: Hello *** Marie M, Thank you for sharing your experience on your past stay! It makes me very happy to see my team members receive such praise - Amber is indeed one of the best at what she does! It was also a pleasure speaking with you when you were in town, I am pleased that I had the opportunity to connect with you. Looking forward to welcoming you back to your new home away from home in the near future!
ゲスト
宿泊時期: 2022年4月
その他
10.0/10
とても素晴らしい
投稿日: 2022年5月29日
rooms a little dated but clean and comfortable. We had second floor gulf view, close to lovely beach and food, shopping, liquor store and market. Amber was the best hostess! clean pool and great complimentary coffee and breakfast items. Will definitely go back.
翻訳
ホテルからの返信: Hello vallerym2016, Thank you for providing your experience on your past stay with us! Amber truly a wonderful member of our team, I am pleased to see she took great care of you while in town! Looking forward to seeing you again in the near future - until then, take care and safe travels!
ゲスト
宿泊時期: 2022年4月
その他
8.0/10
とても良い
投稿日: 2022年5月16日
It was a very enjoyable stay. -Amber, Jason and Lena were friendly and helpful at reception. And Soniel could not be more helpful. When we went out to the beach, the crew had chairs and umbrellas. set up each morning. Having kayaks and paddle boards there to use was a plus too.
翻訳
ホテルからの返信: Dear Stltcher, Thank you for being our guest and for sharing such a great review with other travelers! I will be sure that your wonderful comments about our staff are passed along to them. I'm so glad you enjoyed your visit. We can't wait to see you again soon! Sincerely, Bill Wellman General Manager The Inns of Sanibel
ゲスト
宿泊時期: 2022年4月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2022年5月9日
Staying here right now May 2022. 2nd visit here. Beautiful charming lush property. Quiet and tropical with beautiful hibiscus trees. The staff is friendly and accommodating and all smiles. Rooms are very clean and the beds are heaven. I never want to leave.