コンフォート イン ビーチ / ボードウォーク エリア

Its location is excellent, just a few minutes walk to Santa Cruz Beach Boardwalk. The room was clean and the bed was comfortable, but the air conditioner was so noisy, it kept running for the whole night and kept generating unpleasant noise during our sleep. Also, the microwave was not functioning properly, it couldn’t be used after just a few minutes of microwaving food (which we think it failed due to overheating), and we had to wait for more than 10 minutes before it could be used again. We had to move the microwave from the shelf under the TV to another locaton so that it can be cooled down faster.

WE WILL NEVER BE BACK! Th are 6 of us in the family The room had 2 bath towels. We went to the front desk and asked for 4 more towels so we could all shower. The front desk attendant was rude and argued about us needing 4 more towels. Saying the room had enough for us. After trying to convince her to get 4 towels for afew mins. She grumply gave us 3!!! So my daughter and l had to share a towel! They were also "remodeling" rooms all around us. Taking up all the parking spaces infront of the rooms. We were told to park in the back. The parking was 2 cars deep, one behind the other. Well, thats fun when a stranger parks behind us, blocking us in. The front desk closes at 7pm! Which is supper convenient when you need help to discover which guest is parked behind you. So you and your family can head to dinner. Going door to door asking strangers if thats their car was alittle ridiculous! When booking, we were told we would be charged when we arrive. Well we were charged the full price when we booked. Oh well we moved on. When we arrived and checking in, l was asked for my card that was linked to the account. When asked why, because it was already charged. I was told it was to comfirm the card. The next morning l discovered $100 was charged without my permission on my account. We went to the front desk to ask about the charge. We were tolded that its a "security deposit, and if the room is left in the correct, we would get the full refund. And that all hotels do this"

The hotel was great for a one night stay. It's in a fabulous position - so close to the boardwalk.

Location is perfect!!! Only thing that was bad is parking! If you can’t find parking in the lot they have extra in the alley way which was kind of sketchy. But besides that everything was great!!

I enjoyed my stay! Very clean room and staff was very friendly and even let us check in early! Only downside was the parking and if you fail to get a spot you have to park in a alleyway behind.However, if you get a spot, its in a very walkable spot! 15 minutes away from downtown walking distance & 3 mins from boardwalk! Overall great, enjoyed it.