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The front desk staff are very proactive, kind, and extremely responsive. Their customer service is outstanding. They went above and beyond to help me enjoy my stay. The hotel amenities are exactly what I was looking for. It’s a nice place to stay with the family because of updated kitchen and cleanliness.

I stay at Surf City for business and i have zero complaints.My room was like a 2 bedroom apartment clean and the service was great..

Appreciate the staff and love that there's a indoor pool and hot tub. Also close to everything.

Nice except they use VERY bright lights in the room that can give you a headache. Hot tub was nice but the jets didnt work. Very nice area.

human feces by drain in hot tub, dirty walls and corners, vanity falling apart, had acres back door that was covered by fridge couldn’t use, minimal hot water at 7 pm,horribly loud room was under stairs room 116.

It was a bit disappointing check in they had a virtual person, that couldn't locate my reservation. Had to repeat my name numerous times, tried to offer my confirmation number, but just keep telling me he couldn't find my booking. So they had to ask the on-site person help, which withn seconds he located my reservation.

Check in was easy at the kiosk. The room was basic but did the job for sleep and a shower. We noticed that some people claim to have an issue with getting their deposit back, which was concerning. At check out, it's explained that it takes up to 5 days for the hold to clear, which it did. For the price, this place was good. It's close to the beach, near dining, has an indoor hot tub, and plenty of parking.

Cockroaches, stained towels. Pool & jaccuzzi in ill repair. There was blackmold in the shower. At $120.00 per night I expected a clean room

Room 116 Suck's. Fire alarm problems and water temperature barely luck warm after 15 mins and by stairwell for Night shift worker!