サンタ・ルチアのホテル

Had a lovely week at the Grand Hotel Royal. It's a gem of a hotel which provided our base for a weeks stay. This was our second stay in Viareggio having previously stayed at the Grand Hotel Principe Di Piemonte which is a 5 star hotel close by. The Grand Hotel Royal was pretty much a match and we were pleasantly surprised by the quality of the hotel and the friendliness and help of all the staff who went out of there help to provide excellent service. I had the need to attend a local hospital and the concierge staff were quick to advise and arrange for transportation to the hospital. We had a couple of days staying local, enjoying the hotel pool and table tennis and a few days taking day (train) trips to Florence, Sienna and Cinque Terre which was a fantastic day out and worth the 18 Euros day card available from the station at La Spezia which enables you travel between all of the 5 beautiful villages on the line. We did all of the villages in about 6 hours using the trains. All in all a fantastic holiday in a quality hotel with super helpful staff all within the beautiful towns and villages of Tuscany. What more could you ask for?

ホテルはそれほど悪くはなく、ビーチからわずか600メートルですが、スタッフは私が出会った中で最も不親切です!レセプションで報告されたエアコン(外気温30度以上)と部屋は、私たちが去る前に他の部屋は提供されませんでしたが、ここには大きな欠点もあります!私はマーキュリーの別のホテルに慣れており、従業員にも慣れています! ! ! !朝食の質、選択、そして現在について話したくない!まだ病気になっていない、私はショックを受けています!そして皿の上では、バターはほとんど液体です

私の娘と私はキッチン(電子レンジと洗濯機でいっぱい)、電話とサイレント洗濯機のあるシングルルームに住んでいます。ジムはマツィニの中心部から数メートル、海とカーニバルのパレードからジェイコムに一歩踏み出しました。彼はジェイコムトの慈悲の司会者です。

あなたとの短い滞在をとても楽しいものにしてくれてありがとう。私たちは妻、2人の孫、そして私のためにBookings.comを通して2泊しましたが、この美しい海辺のリゾートの完全な利点を楽しむのに十分なほど長くはありませんでした。ビアレッジョの宿泊施設は周辺地域よりも少し高価ですが、それだけの価値があります。このホテルの誰もが到着時から出発するまで快適でした。息をのむような海を見下ろす最上階の部屋を割り当てることで、事前にアドバイスを受けました。朝食は屋上テラス、日陰で提供され、私たちの選択はテーブルに運ばれました。選択できるアイテムがたくさんあり、必要に応じてより多くの食べ物や飲み物を返すことができました。到着時に4台の自転車を予約し、戻る前にペダルを踏むことができる限り遊歩道を自転車で走ることができました。(すべてサイクリングパスのレベルにあります。)理想的な場所にある素敵なホテルで、戻ってくることを願っています。

For context, I am a veteran traveler to Italy for more than 35 years having traveled for both work and pleasure. Presently I am a part-time tour operator organizing tours to Italy and have traveled as a guest with the Italian Government Tourist Agency/ENIT. In Italy I have stayed in luxury hotels and in simple agriturismos and have never experienced an absence of customer service on this level. Here's what happened. During our two-night stay which started out pleasantly at this somewhat 'tired' hotel, on the first night my adult son reserved a used beach cruiser bike the hotel offers guests. The bike was unfortunately stolen. (He locked it in a proper bike rack) When we reported the theft to the hotel owner, we were treated with a lack of respect or empathy as hotel guests but rather as criminals and not a victim of crime. We promptly contacted the US Consulate who encouraged us to ask the hotel to file a report with the local police. We asked for the owner’s assistance and he said ‘no’. And, before offering to help with any additional inquiry he promptly demanded payment for the bike. I asked to see documentation on the date the bike was purchased and the original price. He said he did not have it but would provide it by the end of the day. We asked about the hotel insurance policy which he claimed did not cover the bike. He did say the bike was used and thought he paid $280 about 18 months prior…(Note: we noticed the loaner bikes were left outdoors, not in an indoor storage facility.) Following the advice from the US Consulate we went on our own to the local police station and filed a statement. (This was a two hour ordeal which cut into our two day stay...) They suggested we provide the report to the hotel owner which upon showing it to him he reluctantly accepted. At the end of the day, the owner said the paperwork he requested from the bike shop had still not arrived. At this point he became very belligerent and berated us for not agreeing on a payment even though we offered to pay 1/3 which we thought reasonable for a used bike without seeing the date and price he paid for it. We had an early morning train the next day and requested to check out that evening and he would not let us without restitution on the bike. (Note: again the paperwork he said he’d have was never provided and apparently he did not feel the 1/3 for the bike was sufficient.) Following his hostile verbal demeanor, we called the police to ask them to help arrange for a checkout. An hour later the police said everything was taken care of. At the checkout that night (with a hotel employee, not the owner) we paid our bill and noticed a “service charge” of $140. We were told this was for the bike payment. This was half of the original “alleged” price as we never saw a receipt. We paid this amount to get the unpleasant experience behind us. Would highly advise against staying at this tired facility despite its close location to the beach.

ホテル ピガッレは2021年に改装された施設で、フォルテ・デイ・マルミに滞在するお客様にお勧めです。当施設の位置はヴィアレッジョから約19km、ガリレオ・ガリレイ国際空港から43kmです。付近には、Festival La VersilianaやJetty of Marina di Pietrasanta、Beach Club Versiliaなど、フォルテ・デイ・マルミの多くの観光名所があります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。フォルテ・デイ・マルミの当施設には、駐車場が併設されています。

旅先の様々な魅力を発見したいお客様に、Badia Giuliaは最適です。Badia Giuliaは、カマイオーレでも指折りの素晴らしい宿泊施設の内の一つです。当施設はヴィアレッジョから11km、ガリレオ・ガリレイ国際空港から42kmと、立地に優れています。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。レビューでは、このホテルの施設はすばらしいと評判で、退屈せずにお過ごしいただけます。

慌しい一日の終わりには、ホテル ベラ リビエラでおくつろぎください。ホテル ベラ リビエラは、ビジネスでもレジャーでも、ヴィアレッジョでの快適な滞在をご提供いたします。当施設からヴィアレッジョまでわずか1km、ガリレオ・ガリレイ国際空港まで37kmと、交通が非常に便利です。付近のエリアには、Molo Di ViareggioやPineta di Ponente、Statua di Burlamaccoなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ヴィアレッジョの当施設には、駐車場が併設されています。

旅先の様々な魅力を発見したいお客様に、シーナ アスターは最適です。シーナ アスターは、ヴィアレッジョの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はヴィアレッジョから2km、ガリレオ・ガリレイ国際空港から36kmと、便利な立地です。Cittadella del CarnevaleやStatua di Burlamacco、Pineta di Ponenteなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ヴィアレッジョの当施設には、併設の駐車場があります。

Enjoyed our 4 night stay and 1st visit to this area, 10 - 15 minute walk down from the train station (literally walk down any street you see opposite the station and you hit the promenade close to the hotel). We unfortunately had booked a room on the 1st floor with a huge window overlooking the promenade but no balcony, asked to upgrade but no balconies available - still an amazing view though. Hotel is absolutely spotless everywhere and the position is excellent, good air con in the room, lovely bar to sit in and enjoy an evening drink. ******* were that there was no courtesy room available to shower on the last day nor were we able to keep the room longer than an extra half hour, we had to change and freshen up for the airport in the small toilet that is situated off the dining room which wasn’t great. Breakfast was very slow if ordering off the Al a Carte, and because there were tour groups booked in who ate breakfast together in groups of 10-20, the kitchen and front of house struggled to cope at busy times. On 2 days we were allocated a corner area of the restaurant near the buffet to sit in rather than being able to sit in the window where we preferred - the tour groups were given the better tables / treatment. Free Prosecco at breakfast though was a plus 🥂. Some music in the bar would have created some atmosphere - could hear a pin drop at times 🎶 All staff were very professional and friendly and we tried 3 beach clubs opposite the hotel - Irene (amazing sea food), Milano (the cheapest) and Vespucci (has a swimming pool). It was no cheaper to book the beach clubs via the hotel and we found that paying direct at the beach clubs gave better options, for example, at Milano you could opt to have no umbrella and pay less. The hotel provided us with beach towels each day at no extra charge. We visited the public beach across from the hotel also which is free but no option to book beds. Loved the Marina and the seafood street food places (5 -10 mins walk), Sa Player restaurant was our favourite (5 mins walk towards the Marina), the back streets were full of patisseries selling the amazing cakes and pastries at half the price of the promenade cafes/restaurants - also loads of shops on the backstreets and a fish market that I believe cooks outside for you at weekends but we missed this 😢. A street market was set up on the promenade across from the hotel on Thursday morning and went on for miles. 15 minutes on the train to Pisa and 25 minutes to Lucca so handy spot to explore from. Plenty to do here, will definitely return one day 🇮🇹