My husband and I stayed at Casa KalMar for a romantic getaway, drawn in by the promise of stunning views and a relaxing atmosphere. While the views were beautiful and the pool was pleasant, the experience was deeply disappointing and even unsettling. Let’s start with the basics: • The room was small and cramped, which killed the romantic vibe immediately. • Their “self-service” system for drinks and snacks meant no staff presence at all—so we constantly had to get out of the pool or leave our chairs just to grab anything. This made the entire experience feel more like staying at a friend’s house than a boutique hotel. But the real deal-breaker? We encountered not one, but two enormous scorpions inside our room—one 5+ inches long on our curtains, and another even larger (around 7 inches). We captured both in large glasses and brought them to the front desk. The night staff looked surprised but did nothing beyond taking them away. No apology. No offer to switch rooms. No assistance at all. We were understandably freaked out and considered leaving immediately, but it was late and we were over 2 hours from home. When we spoke to the manager the next morning, she completely dismissed our concerns, saying “a scorpion sting is like a bee sting—you shouldn’t be worried about it.” Are you kidding me? That response was not only unprofessional, but also incredibly tone-deaf and condescending. Other disappointments: • The beds and pillows were uncomfortable • Breakfast was mediocre (fruit, yogurt, and a basic omelette—fine, but forgettable) Overall, Casa KalMar felt like a missed opportunity. There are so many other beautiful places nearby with better service, spacious and comfortable rooms, on-site staff that treat you like you’re on vacation, and even lower price points. We would not return or recommend Casa KalMar.
自動翻訳
