カンタワ・スパ・ホテル(Kantawa Hotel & Spa - Solo Adultos)

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The hotel is amazing! It has the spa in the nature and the rooms are huge and comfortable. Jacobo and his team has looked after the whole group giving us the best time! I also asked for a massage quite late and they did all the best to accomodate it. It was the best massage I had, Eunice was super professional and gave me a relaxing massage in the middles of the nature. I could hear the sound of the river and the birds, it was the most relaxing thing I have done. I felt so good that I fell asleep 😬

One of the best places I've ever stayed! The property, the service, the staff, and the food was beyond all of our expectations. It felt like a paradise! The pool is amazing, and again, the staff was exceptional. They went above and beyond to make our stay comfortable. It felt like we were staying with family.

We had the most beautiful people experience ever, a passionated, humble and compassioned team opened their arms to receive us without previous reservation on new year's eve. They did all to create a joyful atmosphear for us. My wife spent the best holiday ever thanks to Angely, Juan and the entire staff. We spent the most meaningful new year's eve thanks to them and Edilberto Duarte, a native birder, who guided us through the Tyrona National park. The installations, the spa offerings, the restaurant and everything was really top notch. Although close to the street, the nights were very quiet and the beds extremely comfortable.

Dont use their cab service! They quoted us 130k and the guy tried to get 300k to drop us off in Santa Marta when our cab to the same drive was 100k on the way there. I had to pay him 200k to leave after a lot of arguing. He is ruining the reputation of an otherwise lovely place.

Short stay in this hotel. Food is great and the massage was really relaxing, better than expected. Bed is comfy, but we had a problem with the shower : no warm water ! The staff didn't have time to solve it, as we stayed only one night. We didn't ask for a rebate or any kind of compensation, but such suggestion from the staff would have been greatly appreciated

We had a great time. It is beautiful and close to Tayrona park. The service was excellent.

Super relaxing environment where you can enjoy the beauty of the nature, piedra’s river, and delicious food, and an excellent service. This hotel is close by to different small villages where you can do many activities such as hikes, tubing, horse back riding, and have the luxury of visiting different estuaries.

We had a nice welcoming when we arrived. The hotel has good facilities but needs better care, the swimming pool was full of leaves and insects so we decided not to use it. The hotel is expensive for what it offers as services. There is no active reception, if you need something you have to go after people in the restaurant, which are really slow. They don’t have an adequate sense of time. They usually stand in a corner and talk to each other without prioritizing their guests. During our three night stay two times the internet was not working for half a day and there was no one there who could help. If you need to take a flight the next day, don’t count on the internet to work to complete your checkin and documents. Also no one knows English well so if you’re not Spanish speaker you will have a hard time there. We asked one of the staff to warm up the sauna but it was not turned on, we asked them again and nothing happened. We asked them to pay the bills the night before we leave since we had an early flight the next day, but they postponed it to next morning. In the morning they made us wait for half an hour because they showed up late and then didn’t know how the payments machine works. They knew we were in a hurry to get to the airport. We were also delayed for our visit to Tayrona park because the breakfast service was slow, even though the staff was aware of our departure time and we showed up at breakfast half an hour in advance. The key system for our room door was also not working very well, making it difficult to lock the door. In general everything simply felt unreliable.