We stayed there for five days with many family members (we were around 40 people) because we went for a marriage, and it was there worse experience ever. I have been in plenty of hotels around the globe and this hotel is definitely the worst of all. I will tell you why: - The images and videos shown on their website and networks are not up to date, the hotel is in a precarious condition. Some buildings are even abandoned, their only guests are bats and black vultures - Electricity is rationed during the day, meaning that between 10:00 am and 2:00 pm there is no electricity and consequently no air conditioning or fan ... and those are the hottest times during the day - There is no internet, only at the reception and it works intermittently - There is no coherence in the proposed rates, it seems that everyone puts a price on the services. We wanted to have Christmas dinner with them, in principle the price was 60,000 Colombian pesos, and the day we went to pay, they asked us for 100,000 pesos without any explanation - The cleaning and general services staff are friendly, but those who work in reception and those in charge of personnel management are not. - The room they gave us at first was a two-bedroom apartment, our room, which was the main one, had a mattress full of ants, the bathtub still had hair from former guests and the air conditioning was hot - The price they put for their services is ridiculous compared to what you receive, it is a scam in reality. In that same area you can find better hotels for the same price, and at least they don't use the name "4-star Resort" to offer you a 1-star service There are two positive things that I can highlight about our stay, the cleaning staff, especially Mrs. Martha from module 10 and the SPA services but we will never go back to that place and we will certainly never recommend it Diana Gordon.
自動翻訳