Verified traveler
2024年1月12日
First, let’s go over the positives. It’s a beautiful historical place with kind, attentive staff. Now onto the negatives. When you first walk in the lobby has a very strong but pleasant, perfumed odor. However, that odor permeates through the entire hotel despite being on the fourth floor I felt like I was suffocating in my room. It gave me an excruciating migraine, and I was not able to spend any time in the hotel room. I spent all of my time outside, sitting in my car until it was bedtime. I was forced to sleep with the balcony door and windows open, causing my room to be freezing cold. When I went to check out, I discovered I had been randomly charged $400 extra and the staff was unable to figure out how or why I was charged And was unable to remove the charge without me contacting my bank which my bank that I needed to contact them and I still am missing $400. It’s too bad because if the hotel had it made me physically ill and broke it would’ve been a lovely’s day.
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