バイア エスコンディーダ(Bahia Escondida)

The location was dark and unsafe The rooms were very dirty The door did not close No staff around for any assistance

bedding sheets and towels were dirty, had some questionable stains! bugs in the kitchen area, rooms and facility not updated at all.

It's not the resort's fault that we had bad weather, but everything is. Unfriendly receptionist to start with. Then the room didn't even had a chair and we were told that's normal - what hotel room doesn't have a chair??? Next problem was there were not enough outlets in the room. And then the beds, unless you like super hard ones you are in for an uncomfortable night.

The place has potential, but it needs a complete renovation.

For families looking to stay a week, be warned that there is no guest laundry. There is one laundry service place you can use in the town you of Santiago. The indoor pool and hot tub are a great feature but they really need to be cleaned more regularly (visible dirt on the pool walls, lots of murkiness and hair in the hot tub). Beds aren’t really that comfortable either. Seeing past those things, we still enjoyed our stay and may return because it’s only 35 minutes to Monterrey. Also, we were there for the week leading up to New Years and all the slides were closed, so we would like to try it out when the slides and more than one restaurant are open.

Excellent. A little pricey. No meals included, nice amenities, clean. In the beautful mountains, all the building all far & seperated. You can drive.

Room needed TLC. Paint peeling, Doors banged up / scratched. Sinks in kitchen and bathroom did not drain. Kitchen utensils and pans need replaced. Refrigerator was rusted and did not cool properly Amenities were close for the year - pool empty. In summary, not a pleasant stay; therefore, way too expensive (NO VALUE) for what they offer.

This hotel is outrageously overpriced for what it is. The property has received no significant maintenance in years. It is not really a hotel but rather a club and it should be advertised as such. People there were not really vacationing but rather they own some kind of share and were there for the weekend. It is more like an apartment building with access to a pool to which by the way you have to drive to as there is no way to get there from the apartment but using the street. The room itself was average at best, maybe 2.5 star quality but with a 4.5 star pricing. Doors were old and dingy, painting is coming off. Bathrooms need maintenance, you would not want to step in without flip-flops. Just horrible for the price, we paid $650 for two nights in a 2-bedroom suite. The facilities, service, etc is worth half that at best. Find somewhere else to stay.

EXCELENTE