ホテル レアル ベラ ビスタ(Hotel Real Bella Vista)

I love staying at Hotel Bella Vista last January. Excellent customer service, I truly felt at home during my one month stayed at Hotel Bella Vista. Location is close to all the attractions and business areas. You won't find a better place to stay.

The AC was not working. The pictures showing are not related to the property. No hot water,

Staff was friendy, food was good and the rooms were nice. 10/10

When we first arrived the hotel was closed, it was 4 pm. We rang the bell and a woman came out to open the door. We did the check in and when it was time to pay she said she was charging me taxes because I was paying by card. Had I paid cash, she would have given me the rate given by *******. We went up to the room and when we entered, the smell of humidity was really bad although partially masked by the smell of detergent. I took it as a sign that the room was clean but there were long black hair all over the floor, so bad that I would not let my kids take their shoes off. The toilet was broken and the water would not stop running after it was used. We turned on the TV and only the basic channels were available. We also did not see get any wifi signal. The beds were also far from confortable just from sitting on them. In the end we decided not to spend the night there. As we left the receptionist said she would not give us a refund. I would have expected nothing less…

They charged US a diferentes price. No working AC. No Walter in the barhroom in the morning.

The sheets were not changed, and on the pillows I smelled someone else’s drool.

I stay at this boutique hotel often. It is located in a very area. Staff is extremely friendly and always helpful. Rooms are clean and comfortable.

Excellent!!

Beautiful landscape