The worst hotel in our Journey. We took a junior suite but the room wasn't at that level. The shower had rust and dirt, the room was small and with no privacy at all. What is the meaning of having a jacuzzi if you are in front of the rest of the hotel ? Last but not least. When we arrived they asked for a second paymement because we didn't have the fisical card we used to paid; because, for sacurity, we are used to use virtual card. We showed the document from the bank and we offered other cards as guarantie, paid and credit. They refuse as they refuse to give us the room nor to give our Money back until the second paymement. 2 hour of discussion to Avoid to give us the rufund of the first payment before do the second. And we had one of their Best rooms. We were there only two days, immagine to have a week booked and to be obliged to pay 1.750 euros for a room you already paid. No words
自動翻訳