サントリーニ パラダイス ケーブ ハウシズ

ヘリオス・ケイブ・ハウスは本当に素晴らしいです！ケイブ・ハウスから眺める夕日は息を呑むほど美しく、外観も美しく、多くの人が写真を撮りに立ち寄るほどです。スタッフは大変親切で、対応も迅速で、滞在をさらに楽しいものにしてくれました。お部屋は清潔で整頓されていて、よく手入れが行き届いており、無料のワイン、スナック、朝食のメニューなど、心遣いが感じられました。本当に素晴らしい滞在でした。ぜひお勧めします！

誤って日付を間違えて（5月ではなく7月）予約してしまい、1分以内にキャンセルの電話をしました。ホテルは返金を拒否し、ピークシーズンに部屋を再販できる2ヶ月間があったにもかかわらず、462.57ドルを差し押さえました。これは搾取的です。たとえ損失がなくても、正当なミスには容赦しません。ここで予約する場合は、日付を3回確認してください。お金だけ取られて、顧客対応は全く見られません。サントリーニにはもっと良い、公平なホテルがたくさんあります。

We book the Helios house, it was actually quite cozy inside and a very interesting interior layout design, Maria the person we were in contact with was very friendly and very responsive to requests and made a lot of things easy during our stay. Also a shoutout to one of the staff John for carrying our luggage in the literal pitch darkness.

First of all, Maria is he super this. She is very responsible to your needs. She booked our transportation for us quickly and they come on time. Her helper is also very dependable and help us carry our luggages to the taxi pickup place. The reason that I gave a low overall rating are: 1- We come in 2nd week of December and there were a lot of constructions going on. We stayed for 4 nights, there were constructions on our next door and above units. Lot of noises. Maria call the owners to complain but didn't help. 2- Donkey poo is all over the places. Smelly even in the cold weather! 3- There are lot of flyes and it is hard to keep them from getting inside the house 4- The sewage system is old. Our bathroom drainage is very slow when you take a shower. You can't flush down the toilet, you have to them in the basket. I guess we are spoiled in US!