三亜泰康トリビュートポートフォリオリゾートホテルは2022年に開業、三亜に滞在するお客様にお勧めです。当施設は亜龍湾駅から約17km、三亜鳳凰国際空港から37kmの場所にあります。付近には、Ferris Wheel (Sanya Haichang Fantasy Ocean Night City)や亜龍通航海棠広場ヘリコプターベース、海棠広場など、三亜の多くの観光名所があります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。三亜の当施設のお客様は、駐車場をご利用いただけます。滞在に便利な立地のホテルをお探しなら、レビューで立地が好評のこのホテルがお勧めです。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
慌しい一日の終わりには、三亜エディションホテルでおくつろぎください。三亜エディションホテルは、三亜でも指折りの素晴らしい宿泊施設の内の一つです。当施設の位置は亜龍湾駅から約23km、三亜鳳凰国際空港から43kmです。付近には、Sanya International Duty-Free City Tourist Areaや三亜アトランティスCショー、アトランティス 三亜など、三亜の多くの観光名所があります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。三亜の当施設には、駐車場が併設されています。このホテルの清潔度は高いと評判です。このホテルは、家族連れのお客様に好評です。
JJeanWe stayed 2 nights, the hotel bedroom and facilities are amazing. We tried the Korean restaurant, buffet restaurant outdoor and the lobby bar. All restaurants had great service and staff can speak a little English. We talked a bit with Djasur at breakfast and dinner and he was very showing genuine care for service! I had little issue with front desk who cannot speak English so it was hard, but they offered us nice follow up and compensation to show their care. The spa was great, reasonable price and the service very nice ! The hotel has no beach access but very close to beach by walk and to Sanya city. I will definitely be back !
匿匿名ユーザーI have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great.
One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty!
Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink.
This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest.
To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.
HHweiling OwThe place was hard to find. There are tonnes of shop lots at the bottom of one entrance, and the other entrance had a large open area with stairs that goes up. The security guard I asked did not recognise the name, and there is no obvious signs that I could pick up. (I cannot read mandarin). I dont think there was any other way aside from contacting the person via the app. Even if you found the entrance, there is no obvious reception area.
We had to ring the contact person on the Trip.com app, and I had family who could speak mandarin to help guide the rest of the process. He is helpful and quick to respond. He brought us through a metal door, to a dark alleyway with lifts inside. If we weren't in a group of seven, I would have worried about my organs at this point.
There was a bit of a juggle with my cousins and my side of the family. So I ended up staying in the THREE BEDROOM APARTMENT. The layout of the three bedroom apartment (located on the 18th floor) that we ended up in is similar to the two bedroom apartment with the lounge carved up to create a new bedroom. apartment is quick to respond. The two bedroom apartment (located on the 25th floor) felt bigger and cleaner, and had better views.
From here onwards, it is the review for the THREE BEDROOM APARTMENT: We ran out of toilet paper and had air-conditioning issues. The contact person is quick to respond and solve our issues. The beds are hard for my body that is use to a softer version. There is no daily cleaning services that suits us. They supply toothbrushes, shower caps, body and shampoo wash in the bathroom, and disposable towels. The towels can be reused during the time you are there, but they are meant to be thrown away so they dont have the responsibility to rewash the towels. We didn't use the swimming pool on the third floor as we were too busy. It is RMB4 per use. They also supply a singular giant bottle of water. I think it was 5 litres. The air conditioning units in all three rooms work. Our view is a live view of how Sanya people live in Sanya, families in another building, the locals sitting on their balcony on a hot day.
You get a couple of tags to tag into the building, out of the building, into the lift, and into the bedroom. There is also a code you can type in to get access into the building. When we left, the contact person helped us with getting a taxi to the hotel. It went through his account and we paid him cash rounding up to the closest amount. He did not want any more for helping us. He was extremely helpful.
This is one of the cheaper choices in Sanya - and my rating is for the price and location.