ホテルからの返信: Thank you very much for choosing Daiwa Roynet Hotel Sapporo-Susukino.We sincerely apologize that your stay did not meet your expectations and that you were dissatisfied with our service and breakfast.Regarding your luggage, we would like to clarify that our hotel can only store luggage on the day of check-out. Unfortunately, we are unable to keep luggage overnight after check-out. We apologize if thispolicy was not explained to you in a satisfactory manner and caused any inconvenience.We also sincerely regret that our breakfast did not meet your expectations. We will share your valuable feedback with the relevant departments and make every effort to improve our services.Thank you again for taking the time to share your feedback.
ホテルからの返信: 저희 호텔을 이용해 주셔서 감사합니다.호텔의 위치와 편의시설, 객실의 청결 상태에 만족해 주셔서 매우 기쁩니다. 또한 번역기를 통해 편하게 소통하실 수 있었다니 다행입니다.다음 삿포로 여행에서도 다시 이용하고 싶다는 말씀은 저희에게 큰 힘이 됩니다.앞으로도 더욱 편안한 숙박을 제공할 수 있도록 노력하겠습니다.다시 뵙기를 진심으로 기다리고 있겠습니다. 감사합니다.
ホテルからの返信: Thank you for staying with usWe are pleased to hear that you enjoyed our spacious room and the separate bathroom layout. We are also glad that our location near the airport limousine bus terminal was convenient for your travels.On the other hand, we sincerely apologize that our breakfast did not meet your expectations. We appreciate your comments regarding the selection and quality of the breakfast, and we will share your feedback with the relevant team as we continue working to improve our services.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you again in the future.