ベラ ビスタ ホテル

Very different from the showed pictures. Our room really needed a refurbished. When we arrived they said we were not allowed to use the kitchen when clearly the description said we could. No cookware available. After speaking with reception they agreed to give us 3 glasses and forks and only one pot.

The hotel is exceptionally clean, breakfast is lovely and hotel staff are lovely - especially the girl during the day who speaks very good english. Beach towel was good! The hotel is far from town so needed to take taxis and they were not cheap. The hotel staff at other hours do not speak english so have google translate on your phone but learning some basics like room key would be helpful.

The room was nice and clean, great place to watch the sunset. Good value for the price. The hotel is 25-30min walk from Saranda center. Breakfast was ok.

Cozy, clean, and very welcoming! We stayed at Bella Vista Hotel in Saranda and were absolutely delighted! 🌞 The hotel is very clean and well-maintained, with daily housekeeping that made our room always fresh and pleasant. The room was cozy and comfortable, everything made with care for the guests. The service exceeded our expectations: the staff were incredibly friendly and attentive. Even though we don’t speak English or Albanian, we easily found a common language — the team was always ready to help with a warm smile. The beach is very close, super clean, and the sea is amazing. Breakfast was also nice and well-organized. Overall, we felt very welcome and truly enjoyed our stay. Highly recommended!

Not a 4 star hotel. Wouldn't even give it 2 stars. Worst hotel I've ever stayed in. Booked for 4 nights and during that time the room was not cleaned at all. No hot water on 2 occasions but the owner didn't care. Breakfast inedible as it was cold so had to eat out. Bar didn't open at night. The shower mat was disgusting with bleach stains had to stand on one of the towels. Overall terrible stay. My advice do not book this hotel there are some beautiful 5 star hotels close by and nearer the beach

Stayed at Bella Vista for 4 nights with my parents (who are senior citizens) as part of our broader trip to Albania. Having travelled a fair bit, I could straight up say this place wasn’t meeting the standards of a 4 star property, but, often, family run hotels make up for the lack of finesse/amenities with their personal attention towards their guests. Boy! what we experienced here was far from that. We were given a family suite and after two nights in the suite, we noticed there was a puddle of water forming in the middle of the bedroom the third morning. We dismissed this at first, assuming it was the condensation from the aircon. By late morning, the floor of the room was practically filled with water. At this point, we reported the issue to the staff, who, I must say, promptly attended to the issue. We explained to them the situation to the best of our ability given no one (but for one staff member) speaks English. They acknowledged the situation and OFFERED us a room change. We were on our way out for sightseeing at the time so they kindly also offered to shift our luggage to the new room they were going to be allotting us and we agreed to collect the keys later in the day when we got back. Besides the slightly anxious start to the day, we were not inconvenienced by the whole thing and infact openly expressed our gratitude towards the staff that had helped sort things out. When we did get back to the hotel later that day, we popped at the reception to collect keys to the new room. The lady at the reception (who could speak English) asked us what had caused the issue - we repeated the events of the morning. To our absolute shock, her reaction was and I quote “if you wanted us to give you a better room, you should have just asked us; you didn’t have to do all this” . I think it took my parents and me a couple seconds to register what had just happened. Naturally, we were not happy being directly accused of manipulation. We did give her a piece of our mind and infact had our tour guide also speak to her in a language she may have been more comfortable with but she remained stubborn and arrogant, showing no signs of remorse. This was an absolutely ludicrous accusation, especially given we were not the ones to request for a room change, neither did we demand a bigger room. Both these offers were made by the hotel voluntarily. And the nightmare continued. Despite these events, the next two days we were on the receiving end of rude behaviour from the hotel staff. There was no housekeeping in our room - dustbins not emptied, no vacuuming, towels weren’t replaced and the list goes on. It surprises me how they are still in business in the hospitality industry. Reading through some of the previous reviews from guests, seemed like rude behaviour from the staff is a part of the deal when you stay at Bella Vista. The hotel had many flaws - poor bathroom storage (no place to leave your toiletries in the shower, we had to leave them on the floor), the bath

I wouldn't class this hotel as 4 star. The standard room was pretty basic especially when it comes to the furnishings, we was given a balcony but the view was mainly of the road. Our bathroom kept flooding after taking a shower and I continuously told the receptionists but nothing was done to fix it. Housekeeping could have also done a better job with cleaning the rooms, they would take our towels and not replace them or give us stained ones, there was a lot of dust on our bedside towels. Breakfast was poor especially when the hot food was cold, the options and quality of food wasn't great. Otherwise the hotel is near a lot of shops and restaurants, we visited in late September so there were a few places that were shut for the season. There was still a lot of options to pick from as well as a bus stop being less than 5 minutes from the hotel. The hotel does provide parking for guests. If you want to go into town it would be around 30 minutes to walk.

Beautifule nice staff

Nonostante il nome, dal balcone (quel che ho più apprezzato) della mia camera al terzo piano riuscivo a vedere solo uno spicchio di mare in lontananza: il resto della visuale era occupato dagli edifici circostanti, soprattutto hotel di cui Saranda sembra esclusivamente costituita. L'hotel si affaccia su una strada trafficata e non ha accesso diretto al mare. La stanza con due letti singoli era piccola, non curata, con un piccolo frigo completamente vuoto. Quello che meno mi è piaciuto sono state le lenzuola non candeggiate, con tracce di macchie non meglio identificate, come se il lavaggio non fosse stato sufficiente a farle scomparire. Inoltre, mi sono chiesta perché dotare i letti di coperte pesanti invernali (nell'armadio non c'erano alternative) data la stagione ancora calda; nel pomeriggio, tra l'altro, era ancora necessario accendere l'aria condizionata, rumorosa. Non sono rimasta contenta.